Leasing Agent

MAXUS PROPERTIES LLC • Frisco, TX

15d • Onsite

About The Position

Maxus Properties is seeking to hire a Leasing Agent at The Isaac Apartments in Frisco, Texas. Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties.

Requirements

• A high school diploma or equivalent is required
• At least one year of experience in the property management or customer service industry is required
• At least one year of experience with RealPage or equivalent property management software is required
• Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required
• All qualified candidates will be subject to drug testing and a criminal background check.

Nice To Haves

• Effective Communication: Navigating various personality types
• Leadership: Guiding and inspiring others
• Compassion: Understanding and empathizing with team members
• Time Management: Emphasizing punctuality and multitasking
• Discretion: Handling sensitive information with care
• Reliability: Being dependable and consistent
• Creativity: Thinking outside the box
• Ambition: Striving for personal and team growth

Responsibilities

• Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
• Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns.
• Use good judgment to know when to escalate matters to the property manager.
• Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
• Perform “mystery shops” of competing communities and maintain a market survey.
• Complete all marketing/advertising activities at the direction of the community manager.
• Assist with social media and reputation management.
• Assisted with resident retention through renewal programs, community events, etc.
• Complete any other projects as needed and under the guidance and direction of the Property Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees