Leasing Agent- Riverfront NE

Cornerstone Residential•South Sioux City, NE

1d•$16 - $18•Onsite

About The Position

Cornerstone Residential is a property management company focused on providing exceptional service and maximizing revenue for its partners. The company manages over 23,000 housing units across 229 communities in the western and mid-United States. Cornerstone emphasizes resident and employee satisfaction to maintain high occupancy rates and foster community loyalty, creating welcoming living environments that drive income growth for property owners. The Leasing Agent's role involves welcoming prospective residents, assisting with property tours, providing information about apartment homes, processing rental applications, securing lease agreements, and aiding with lease renewals. All duties must be performed in accordance with Fair Housing Laws and Company policy, supporting the objective of meeting client expectations within the financial operating budget and management agreement.

Requirements

Minimum 1 year of experience in a similar role, preferably within Residential Property Management.
Minimum 1 year of customer service and sales experience.
High School diploma or equivalency certificate required.
Valid Driver's License, a good driving record, and current motor vehicle insurance which meets State requirements.
Proficient in speaking, reading, and writing in English.
Strong computer skills (MS Office, Google Apps, property management-related software, email, internet, social media).
Must be able to pass a background and drug screening.
LIHTC experience
Experience with Onesite - Knock

Nice To Haves

Experience in hospitality, retail, sales, or customer service will also be considered.
Fluent in English and Somali

Responsibilities

Welcome prospective residents and assist with property viewing/touring.
Provide accurate information about apartment homes.
Properly process rental applications and secure lease agreements from qualified persons.
Assist with lease renewals as required.
Conduct all job duties in accordance with Fair Housing Laws and Company policy.
Support the overall objective of meeting client expectations based on the respective financial operating budget and management agreement.
Carry out the philosophies and wishes of the Owner in the daily operations of the apartment community.
Maintain positive, professional, and effective communication with applicants, residents, vendors, clients, and guests.
Maintain occupancy levels as established by owner/budget expectations.
Exhibit professional leasing techniques.
Assist with the completion of monthly Market Surveys and analysis.
Assist with advertising and marketing strategies for the apartment community.
Exhibit closing ratios in accordance with Cornerstone policy for phone and walk-in traffic.
Assist with ensuring all online marketing sources are updated daily.
Promote positive resident/management relations to retain desirable residents.
Place customer need requests and follow up as a number one priority.
Assist with resident retention programs.
Ensure the safety, comfort, and privacy of all property residents.
Ensure move-in orientation is completed consistently with new residents.
Maintain appropriate resident files including forms, leases, and documents in accordance with Cornerstone Standard Operating Procedures.
Ensure the daily integrity and confidentiality of resident files.
Maintain, update, and organize documents and reporting systems.
Assist in periodic reporting requirements as requested.
Ensure compliance of risk management items such as reporting injuries, illnesses, and property damage following proper procedures.
Assist residents with reporting maintenance needs.
Document facility and maintenance needs and ensure timely completion.
Monitor the physical asset and identify concerns with the immediate supervisor.
Follow up on maintenance requests to promote resident communication and satisfaction.
Perform other duties as assigned.