Leasing Agent

Centurion Asset Management Inc.•Kitchener, ON

13d

About The Position

The Leasing Agent is responsible for the professional marketing and leasing of a Centurion owned and managed apartment community. The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for Centurion Asset Management Inc. | Centurion Property Associates Inc.

Requirements

A passion for excellence in customer service delivery
Minimum Grade 12 education
2-3 years of direct sales experience required
Strong interpersonal and oral communication skills
Excellent organizational skills with a strong ability to prioritize and multi-task
Able to work both independently and comfortably as part of a team
Aptitude for working in a deadline-oriented environment
Detail-oriented; able to resolve problems using facts, sound reasoning and common sense
Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner
Strong command of MS Office products: Word, Excel, PowerPoint, Outlook
Commitment to discretion and confidentiality

Nice To Haves

Preference given to those with industry experience
Experience with Yardi property management systems considered an asset

Responsibilities

Develop and foster positive relationships with internal and external stakeholders.
Ensure proactive timely resolution of all prospective and current Resident inquiries.
Professionally and courteously handle all prospective and current Resident inquiries, feedback, complaints or concerns.
Ensure a high level of professionalism and Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values.
Promote a strong sense of community.
Operate properties consistent with the expectations of Centurion’s Corporate standards and approved annual budgets.
Be responsible for ensuring all Centurion Property Associates’ policies and procedures are adhered to at all times.
Respond to prospective Resident questions, concerns, or complaints in a timely and compassionate manner.
Direct all current Resident questions, concerns, or complaints to the Resident Manager or Property Manager in a timely and compassionate manner.
Market, show and rent apartments, professionally responding to telephone and “walk-in” inquiries.
Organize, market and host open houses.
Collect prospective Resident information using provided Guest Cards.
Provide prospective Residents with related information and forms, helping to complete applications and collect rental deposits.
Perform Landlord and employment reference checks, and obtain all documents necessary to complete the Tenancy Agreement, including the post-lease checklist and Pre-Authorized Payment information.
Personally notify all applicants of the Landlord’s decision regarding their application to rent.
Inspect vacant suites to ensure rent readiness and complete move- in/move-out inspections when applicable.
Inform the Property Manager of any deficiencies or problems noted in the buildings or properties that require attention.
Complete and maintain a weekly traffic report.
Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions.
Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents.
Complete other duties and tasks as assigned by the Property Manager.