Leasing Agent- Three Light Luxury Apartments

Kansas City Power & Light District•Kansas City, MO

4d•Onsite

About The Position

Full-time Leasing Specialist/Agent for Three Light Luxury Apartments, 300+ unit luxury apartment communities. Applicants must have minimum 2 years of leasing or industry experience and be a strong closer; strong customer service skills with polished phone etiquette and written communication skills; strong administrative skills; professional appearance and attitude; with strong work ethics and standards.

Requirements

Minimum 2 years of leasing or industry experience
Strong closer
Strong customer service skills with polished phone etiquette and written communication skills
Strong administrative skills
Professional appearance and attitude
Strong work ethics and standards
Excellent sales and origination skills, people skills and relationship management talent.
Superior negotiation and closing skills.
Possess excellent oral and written communication skills.
Rapidly absorb and understand new information.
Analyze and organize information, discern key elements and identify relationships between them.
Use logic and common sense in decision-making, moving quickly or deliberately as appropriate.
Show imagination in developing new, creative approaches to problems or in modifying existing approaches.
Create sensible, realistic and practical solutions.
Overcome obstacles with available resources and do it now.
Efficiently and productively plan, organize, budget, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities.
Perform under pressure.
Be personable, likable, a good listener and a team player.
Be proficient in Word and Excel.
Communicate effectively both orally and in writing whether it be one-on-one or in large groups.
Strong desire to win
Demonstrated organizational skills.
Strong analytical and technical skills.
Good financial acumen.
Outstanding oral and written communication skills and the ability to interact with a broad constituency.
Results-oriented and high energy.
Highest level of personal integrity.
Ability to multi-task in a fast-paced environment.
Ability to prioritize work and meet deadlines.
Creative and innovative approach to solving problems and resolving issues.
Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment.

Nice To Haves

Strong relationships with leasing community in primary markets are a plus.
Entrepreneurial mindset

Responsibilities

Utilize Company leasing expectations and procedures to generate traffic, warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/ benefit selling, close the sale, and follow-up.
Perform daily outreach marketing
Maintain closing ratio in accordance with Company policy
Perform follow-up and maintain follow-up records in accordance with Company policy
Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor.
Take resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents.
Ensure the leasing office, clubroom, models, and vacant apartments are clean and present a warm-welcoming image of the property.
Clean, vacuum, and dust when needed.
Physically inspect the property when on grounds, pick up litter and report any service needs to the Maintenance team.
Complete all lease applications and participate in the verification of applications. Notify prospective residents of results.
Complete all lease paperwork including relating addendums.
Accept rents and deposits from residents and prospective residents. Maintain accurate resident records in accordance with Company policy.
Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
Organize and file all applicable reports, leases and paperwork.
Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing and closing ratios.
Maintain confidential information regarding all residents and adherence to all federal and local laws of equality is required.
Attendance and assistance with planning and executing resident events, as well as hosting the community suite during live shows and concerts.
Ability to work flexible hours, including evening and weekends
Additional duties as assigned.