Leasing Agent - Baltimore, Maryland

Evergreen Residential Holdings, LLC•Baltimore, MD

10d•Onsite

About The Position

Evergreen Residential is seeking experienced Leasing Agents passionate about customer service and thriving in a fast-paced environment to join their team. The primary objective is to market and manage single-family residential properties from readiness for listing through resident move-in. This field-based position will serve properties in the Baltimore, Maryland area.

Requirements

Minimum of 2 years of sales/marketing experience in the Property Management industry required.
Must be a Licensed Real Estate Agent in the designated market of this posting.
Current and valid driver's license.
Excellent interpersonal, oral and written communication, and people skills.
Proficiency with Microsoft Office (Outlook, Excel, Word) and prospect/resident management systems.
Ability to operate effectively in a fast-paced work environment.
Strong organizational and time-management skills, able to consistently meet goals and deadlines without sacrificing quality.
Proactive, self-directed, and highly motivated.

Responsibilities

Champion each home in marketing by "owning" its condition from the end of construction/renovation until a resident moves in, through inspections, visits, and onsite sparkle cleans.
Meet weekly with the Revenue Management department to review pricing and property issues/concerns.
Confirm all homes have marketing photos, are in acceptable condition for marketing, and have no access issues.
Complete post-turn visits within 2 days of release from construction to confirm marketability.
Track maintenance needs and concerns for marketed homes as raised by prospects or found during property walks.
Conduct in-person move-in orientations as needed.
Serve as a field representative for Evergreen Live, including appearances in Eviction Court, Eviction Lockout, and Utility Connection.
Maintain prospect dashboard on the online system with accuracy and oversight within required timeframes.
Troubleshoot self-showing errors and facilitate showings in person as needed.
Comply with all local, state, and federal laws and company policies regarding the leasing process.
Finalize lease agreements for all leases within the relevant markets in the required timeframe.
Manage prospects through daily follow-up (texts/phone calls/emails).
Communicate with prospects before and after self-tours and facilitate online portal setup and onboarding.
Ensure all marketed homes are properly published and syndicated to company-approved/required 3rd party websites.
Post homes aged in marketing longer than fourteen days to the MLS and maintain/update listing statuses during the application process.
Maintain a high level of customer service and exhibit competency in all prospect/resident interactions (phone, email, written, in-person).
Maintain active Real Estate Licenses, required continuing education, and Board of Realtor/MLS membership.
Perform other activities as assigned by the manager.