Leasing Agent (Full-Time)

Carla PropertiesTroutdale, OR
Onsite

About The Position

As a Leasing Agent, you'll be the face of Carla Properties at Fox Ridge Apartments, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You'll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction. The Leasing Agent will provide coverage and support to Fox Ridge Apartments. You'll be the welcoming face for visitors, guide prospects through the leasing process, and ensure our properties are well-maintained and our residents are satisfied. You'll work closely with Resident Managers and play a key role in maintaining high occupancy and resident satisfaction.

Requirements

  • 3+ years of leasing experience (multifamily preferred)
  • Excellent customer service and sales skills
  • Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech
  • Stellar attention to detail and organizational skills
  • Ability to work weekends and a flexible, roving schedule
  • Professional, dependable, and confident communicator

Responsibilities

  • Welcome and inform prospective residents about our communities
  • Guide prospects through applications, rental agreements, and move-in processes
  • Accurately enter data and generate reports using Yardi Voyager & Tenant Tech
  • Resolve resident issues with professionalism and care
  • Oversee office workflow, process move-in/move-out paperwork, and manage rent collection
  • Conduct property inspections and coordinate maintenance as needed
  • Support and motivate onsite staff, assist with hiring and training as requested
  • Ensure compliance with Fair Housing Laws and Carla Properties' policies
  • Maintain property appearance and safety standards
  • Greet visitors and provide information about the community
  • Explain rental policies and answer questions about the property and area
  • Collect rent and other payments, deliver keys, and handle move-ins/outs
  • Maintain office operations and perform data entry
  • Complete weekly, monthly, quarterly, and annual reports
  • Process move-in/move-out paperwork and post notices
  • Ensure apartments are "rent ready"
  • Oversee the appearance of all property amenities and common areas
  • Interact with residents in a professional, friendly manner
  • Assist with hiring, training, and supervising staff as needed
  • Support daily workflow and on-call emergency schedules
  • Follow purchasing guidelines and manage stock control
  • Adhere to safety protocols and perform light physical tasks as required

Benefits

  • Employer-paid medical insurance (employee)
  • Optional dental insurance
  • Paid holidays, sick & vacation time
  • 401k with employer match (up to 4%) and immediate vesting
  • Employer-paid short-term & long-term disability, group life & AD&D insurance
  • Employee discounts for apartment homes and storage garages
  • $1,000 sign-on bonus, payable after completing 90 days of employment
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