PBV)

Royal Property Management Group•San Diego, CA

1d•$24 - $25•Onsite

About The Position

The Leasing Agent is responsible for managing all leasing activities for an affordable housing community, ensuring full compliance with LIHTC, HUD, Project-Based Voucher (PBV), and other layered funding program requirements. This position plays a critical role in maintaining occupancy goals, processing applicant files accurately, and providing excellent customer service while adhering to strict regulatory guidelines. The ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing leasing and certification processes.

Requirements

High School Diploma or equivalent required
Minimum 1–2 years of leasing experience in affordable housing preferred
Experience with LIHTC, HUD, or PBV programs strongly preferred
Strong knowledge of: LIHTC regulations, HUD / Section 8 / PBV requirements, Income and asset calculation methods
Familiarity with Tenant Selection Plans (TSPs)
Excellent attention to detail and organizational skills
Strong communication and customer service skills
Ability to manage multiple files and deadlines simultaneously
Proficiency in Microsoft Office and property management software

Nice To Haves

Tax Credit Specialist (TCS) or equivalent
HUD / Certified Occupancy Specialist (COS)

Responsibilities

Manage the full leasing cycle from initial inquiry through move-in
Maintain and monitor waitlists in accordance with the Tenant Selection Plan (TSP)
Conduct applicant interviews and screenings
Coordinate and schedule unit tours and lease signings
Ensure units are leased in a timely manner to meet occupancy and lease-up goals
Maintain a pipeline of qualified applicants (minimum 2–3 ready files per vacancy)
Process and complete initial certifications in compliance with: LIHTC (Tax Credit), HUD / Section 8 / PBV programs, HOME, MHSA, NPLH, or other layered funding (as applicable)
Verify income, assets, and eligibility per program regulations
Ensure all files are complete, accurate, and audit-ready prior to submission
Submit files to Compliance Department for approval in a timely manner
Maintain strict adherence to regulatory deadlines and requirements
Collect and review all required documentation (income, assets, third-party verifications)
Ensure all applicant files are complete before submission to avoid delays
Track file status and follow up on pending documentation
Maintain organized, complete, and compliant resident files (electronic and/or paper)
Address and correct compliance findings within required timelines
Provide professional and respectful customer service to all applicants and residents
Clearly explain program requirements, lease terms, and property rules
Respond to inquiries, emails, and calls in a timely manner
Support resident move-in process to ensure a smooth transition
Work closely with Property Manager / Community Manager, Compliance Department, Case Managers / Service Providers (for PSH / supportive housing)
Coordinate unit readiness with maintenance staff
Communicate leasing updates, challenges, and pipeline status to management
Utilize property management software (e.g., RealPage, Yardi, or equivalent)
Track leasing activity, applicant pipeline, and occupancy status
Maintain accurate data entry and reporting
Assist with weekly/monthly leasing and occupancy reports
Assist with recertifications as needed
Support audits and file reviews
Ensure adherence to Fair Housing laws and company policies
Participate in training and compliance updates (e.g., Grace Hill)
Perform other duties as assigned