Leasing Agent

Guardian Properties LLC•Longmont, CO

2d•Onsite

About The Position

As a Leasing Agent, you’ll play a vital role in supporting day-to-day operations by helping fill vacancies, guiding prospective residents through the leasing process, and delivering exceptional customer service. This is a full-time non-exempt position, well-suited for someone who is tech-savvy, personable, and highly organized. No prior leasing experience is necessary—we provide full training to set you up for success. Previous experience in customer service is preferred, as it helps ensure a smooth and positive experience for prospective and current residents.

Requirements

High school diploma or equivalent (required).
No prior leasing experience required—comprehensive training provided.
Comfortable using computers, mobile apps, and online platforms.
Familiarity with Microsoft Excel; willingness to learn new tools.
Excellent interpersonal, communication, and organizational skills.
Detail-oriented with strong time management.
Friendly, dependable, and self-motivated.

Nice To Haves

Previous experience in customer service is preferred.
Customer service or sales experience is a plus.

Responsibilities

Prepare units for showings and move-ins.
Conduct property inspections to ensure cleanliness and readiness.
Utilize digital platforms to manage scheduling, applications, and communications.
Greet and assist prospective renters in a professional and friendly manner.
Provide accurate information on availability, pricing, and leasing terms.
Respond to phone, email, and online inquiries promptly and courteously.
Deliver high-quality service throughout the pre-move-in process.
Schedule and conduct in-person and virtual property tours.
Showcase community features and apartment amenities during tours.
Guide applicants through the rental application and leasing process.
Prepare and explain lease agreements and documentation.
Manage online listings and keep marketing materials up to date.
Contribute to marketing efforts, including social media and community outreach.
Collect and document application fees, deposits, and rent payments.
Maintain accurate records of leads, applications, and lease agreements.
Update leasing software and databases (Excel experience preferred; training provided).
Support reporting activities, including daily, weekly, and monthly metrics.
Assist with lease renewals and move-in coordination.
Ensure compliance with Fair Housing regulations (training provided).
Communicate effectively with residents, colleagues, and supervisors.