Leasing Agent

DTN Management•Grand Rapids, MI

10d•Onsite

About The Position

DTN is a leading property management, construction, development, and ownership company of multifamily properties in Michigan with over 50 years of experience. DTN aims to create and deliver unique experiences for residents. The Leasing Agent will be responsible for generating new leads, converting leads into future residents, and influencing the company's reputation through positive interactions. This role involves giving property tours, serving as a primary point of contact for residents, and working collaboratively to achieve property goals. The agent will also utilize technology and software for lead management and resident needs, enter and follow up on work orders, and assist with resident events.

Requirements

High school diploma or equivalent work experience
Well organized with ability to prioritize and multi-task
Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat
People skills required to educate, support and overcome objections of current/future residents
Proficient or ability to learn computers and industry software platforms including Microsoft 365 tools
Reliable transportation to get to work daily and conduct daily job responsibilities

Responsibilities

Generate, manage and convert leads into lease agreements for new and current residents
Maintain positive and professional relations with all employees, future residents, community members and current residents
Give property tours and serve as primary point of contact for potential and current residents
Work as part of a team to exceed property goals
Assist with planning and hosting resident events
Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
Enter work orders as received and follow up after completion to ensure customer satisfaction
Other duties/responsibilities may be assigned based on site needs