Leasing Agent - Garland

Revised personnelGarland, TX
Onsite

About The Position

A leasing agent (or leasing consultant) acts as the primary liaison between property managers and prospective/current tenants, aiming to maximize occupancy and revenue. They are responsible for advertising, showing units, processing applications, signing leases, and handling resident renewals, requiring strong customer service, sales, and communication skills.

Requirements

  • Exceptional verbal and written skills for interacting with prospective residents and negotiating terms.
  • High level of professionalism with strong, persuasive sales techniques.
  • Proficiency in MS Office and property management software.
  • Strong organizational skills for managing lease documentation.
  • Often requires working weekends and evenings.
  • Knowledgeable of legal regulations, fair housing laws, and local market conditions.

Responsibilities

  • Advertise vacancies, respond to leads (email, phone, text), conduct property tours, and close leasing agreements.
  • Process rental applications, verify income/references, and perform credit/background checks.
  • Prepare, sign, and renew lease agreements, ensuring compliance with Fair Housing laws.
  • Maintain accurate resident files, update property management software (e.g., [ One Site ], [ Pivotal ]), and collect deposits and rent.
  • Handle resident complaints, coordinate maintenance requests, and implement resident retention programs.
  • Survey competitive properties, keep current on market trends, and maintain a high standard of curb appeal for model units.
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