Leasing Agent

CYM Living LLC • Fort Wayne, IN

9d • Hybrid

About The Position

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units. Position Summary: We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.

Requirements

• Previous experience in leasing, customer service, or a related field preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Ability to meet and exceed monthly leasing targets.
• Flexibility to work weekends and outside of traditional business hours.
• Must have reliable transportation and be able to drive between properties as needed.

Nice To Haves

• Familiarity with Yardi or AppFolio property management software is a plus.

Responsibilities

• Greet and assist prospective residents, providing detailed information about available properties.
• Conduct property tours and highlight features that meet residents' needs.
• Schedule, coordinate, and conduct unit showings with prospective tenants.
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
• Meet and exceed monthly leasing targets.
• Work flexible hours as needed to show units.
• Navigate, update, and work effectively in Yardi/AppFolio software environment.
• Foster positive relationships with current residents to enhance community engagement and retention.
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.
• Perform any additional projects or duties as requested.
• Willingness to travel between buildings as needed (must have reliable transportation).

Benefits

• Medical, Dental, and Vision Coverage
• Flexible Spending and Health Savings Accounts
• Short-Term Disability and Supplemental Life Insurance
• Employee Assistance Program
• Fitness and Well-Being Program
• Company-Paid Life Insurance and Long-Term Disability
• 401(k) with Generous Company Match
• Paid Time Off (PTO), Paid Sick Time, and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed