Leasing Agent University Gardens - Part-Time

MCCULLOUGH DEVELOPMENT INCManhattan, KS
Onsite

About The Position

To assist the Property Manager with the day-to-day operations of the property, with primary emphasis on leasing apartments and maintaining good tenant relations. This is a part-time position.

Requirements

  • Completion of high school/GED
  • Possession of basic sales skills and/or one year of sales experience.
  • Basic knowledge of Excel and Word.
  • Ability to perform work independently, prioritize assignments, meet timelines and follow-through.
  • Possess a pleasant, friendly, customer-service oriented personality with ability to work with, understand, and respond to residents, employees, and persons of all ethnic and family backgrounds.
  • Demonstrate ethical conduct and professionalism.
  • Be hard working and specific to detail in a fast-paced environment.
  • Knowledge of MDI emergency procedures.
  • Ability to establish and maintain effective and cooperative working relationships with employees.
  • Ability to interact and communicate effectively in a tactful and courteous manner with a variety of people, including residents, visitors, contractors, employees, and the general public.
  • Ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion.
  • Ability to communicate to convey or exchange general work-related information or service to internal or external customers.
  • Ability to understand oral and written directions, arrive at decisions, develop conclusions and solutions.
  • Have reliable transportation and a valid driver’s license.

Responsibilities

  • Greet and assist current and prospective residents.
  • Develop full knowledge of information required for the rental application, screening processes, rental policies, lease terms, and community policies.
  • Show apartments to prospects.
  • Schedule appointments.
  • Prepare leases and other paperwork to be signed.
  • File and maintain resident files.
  • Receive maintenance requests from current residents.
  • Advertise available apartments through various on-line channels, as directed by the Property Manager.
  • Secret shop competitor’s apartment communities.
  • Conduct check-ins for new residents.
  • Develop and maintain knowledge of current rental rates, sizes, locations, and all amenities of the property/property group.
  • Assist the Property Manager with pre-inspections.
  • Assist with turnovers and be available to work longer hours during major lease-up and turnover seasons.
  • Perform various property-related tasks that may include: post resident notices and water bills, prepare property newsletter, plan special events for residents.
  • Assist the Property Manager in the collection of delinquent rents.
  • Report unusual or extraordinary circumstances about the property or residents to the Property Manager.
  • Report to the office and be available to work daily scheduled hours.
  • Work Saturday hours for weekend showings, as needed.
  • Have reliable transportation and a valid driver’s license.
  • Abide safety standards that comply with all company, local, City, State, and Federal guidelines.
  • Follow established company policies and those outlined in the Employee Handbook.
  • Perform all items requested by the Property Manager and/or Management to assist in the success of the properties.

Benefits

  • Set monthly cell phone reimbursement for means of communication to property staff and other employees during business hours, per current cell phone policy.
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