Leasing Agent

Cornerstone Residential•Murray, UT

14d•Onsite

About The Position

Cornerstone Residential is a property management company focused on exceptional service and maximizing partner revenue. We manage over 23,000 housing units across 229 communities in the western and mid-United States. Our core values emphasize resident and employee satisfaction to maintain high occupancy rates and community loyalty, creating welcoming living environments and driving income growth for property owners. This Leasing Agent position involves working between two properties within the same portfolio. The role is classified as Full-Time, Hourly/Non-Exempt, with compensation of $17-$18 per hour, plus eligibility for monthly commissions and discounted housing. The work schedule is Monday-Saturday, 9 am-6 pm, with one day off during the week.

Requirements

Minimum 1 year of experience in a similar role, preferably within Residential Property Management.
Minimum 1 year of customer service and sales experience.
High School diploma or equivalency certificate required.
Valid Driver's License, a good driving record, and current motor vehicle insurance which meets State requirements.
Must be proficient in speaking, reading, and writing in English.
Strong computer skills (MS Office, Google Apps, property management-related software, email, internet, social media).
Must be able to pass a background and drug screening.
Must have LIHTC experience.

Nice To Haves

Experience in hospitality, retail, sales, or customer service will also be considered.

Responsibilities

Welcome prospective residents, assist with property viewings/tours, and provide accurate information about apartment homes.
Properly process rental applications and secure lease agreements from qualified persons.
Assist with lease renewals as required.
Conduct all job duties in accordance with Fair Housing Laws and Company policy.
Support the overall objective of meeting Client expectations based on the financial operating budget and management agreement.
Maintain occupancy levels as established by owner/budget expectations.
Exhibit professional leasing techniques.
Assist with the completion of monthly Market Surveys and analysis.
Assist with advertising and marketing strategies for the apartment community as needed.
Exhibit closing ratios for phone and walk-in traffic per Cornerstone policy.
Ensure all online marketing sources are updated daily (e.g., Craigslist).
Promote positive resident/management relations to retain desirable residents.
Place customer need requests and follow up as a top priority.
Assist with resident retention programs.
Ensure the safety, comfort, and privacy of all property residents.
Ensure move-in orientation is completed consistently with new residents.
Maintain appropriate resident files, including forms, leases, and documents, in accordance with Cornerstone Standard Operating Procedures.
Ensure the daily integrity and confidentiality of resident files.
Maintain, update, and organize documents and reporting systems.
Assist in periodic reporting requirements as requested.
Ensure compliance of risk management items such as reporting injuries, illnesses, and property damage following proper standard operating procedures.
Assist residents with reporting maintenance needs.
Document facility and maintenance needs and ensure timely completion.
Conduct ongoing monitoring of the physical asset and identify concerns with the immediate supervisor.
Follow up on maintenance requests to promote resident communication and satisfaction.
Perform other duties as assigned.