Leasing Agent Aggie Village Part-Time

MCCULLOUGH DEVELOPMENT INC • Manhattan, KS

1d • Onsite

About The Position

To assist the Property Manager with the day-to-day operations of the property, with primary emphasis on leasing apartments and maintaining good tenant relations. This role involves greeting and assisting current and prospective residents, developing a full understanding of rental application processes, policies, and lease terms, and showing apartments to prospects. The Leasing Agent is responsible for preparing leases and other paperwork, maintaining resident files, and receiving maintenance requests. Advertising available apartments through various online channels, secret shopping competitor communities, and conducting check-ins for new residents are also key duties. The position requires developing and maintaining knowledge of property rates, sizes, locations, and amenities, and assisting with pre-inspections and turnovers, including availability for longer hours during peak seasons. Additional tasks may include posting notices, preparing newsletters, planning resident events, assisting with rent collection, and reporting unusual circumstances to management. The role also requires adherence to safety standards and company policies.

Requirements

• Completion of high school/GED
• Possession of basic sales skills and/or one year of sales experience.
• Basic knowledge of Excel and Word.
• Ability to perform work independently, prioritize assignments, meet timelines and follow-through.
• Possess a pleasant, friendly, customer-service oriented personality with ability to work with, understand, and respond to residents, employees, and persons of all ethnic and family backgrounds.
• Demonstrate ethical conduct and professionalism.
• Be hard working and specific to detail in a fast-paced environment.
• Knowledge of MDI emergency procedures.
• Ability to establish and maintain effective and cooperative working relationships with employees.
• Ability to interact and communicate effectively in a tactful and courteous manner with a variety of people, including residents, visitors, contractors, employees, and the general public.
• Ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion.
• Ability to communicate to convey or exchange general work-related information or service to internal or external customers.
• Ability to understand oral and written directions, arrive at decisions, develop conclusions and solutions.
• Have reliable transportation and a valid driver’s license.

Responsibilities

• Greet and assist current and prospective residents.
• Develop full knowledge of information required for the rental application, screening processes, rental policies, lease terms, and community policies.
• Show apartments to prospects.
• Schedule appointments.
• Prepare leases and other paperwork to be signed.
• File and maintain resident files.
• Receive maintenance requests from current residents.
• Advertise available apartments through various on-line channels, as directed by the Property Manager.
• Secret shop competitor’s apartment communities.
• Conduct check-ins for new residents.
• Develop and maintain knowledge of current rental rates, sizes, locations, and all amenities of the property/property group.
• Assist the Property Manager with pre-inspections.
• Assist with turnovers and be available to work longer hours during major lease-up and turnover seasons.
• Perform various property-related tasks that may include: post resident notices and water bills, prepare property newsletter, plan special events for residents.
• Assist the Property Manager in the collection of delinquent rents.
• Report unusual or extraordinary circumstances about the property or residents to the Property Manager.
• Report to the office and be available to work daily scheduled hours.
• Work Saturday hours for weekend showings, as needed.
• Have reliable transportation and a valid driver’s license.
• Abide safety standards that comply with all company, local, City, State, and Federal guidelines.
• Follow established company policies and those outlined in the Employee Handbook.

Benefits

• Set monthly cell phone reimbursement for means of communication to property staff and other employees during business hours, per current cell phone policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED