Leasing & Admin

Medallion Corporation•Hamilton, ON

14d•Onsite

About The Position

Our Leasing & Admin work together with our management team members and are responsible for Leasing our available suites to prospects looking for a place to call home.

Requirements

Minimum 2 years in a customer service, sales-related role
Professional and service-oriented approach to daily duties
Ability to multi-task and work well under pressure
Strong sales and closing related skills
Computer experience with Microsoft Office, specifically Word and Excel
Desire to work with people and the ability to remain customer focused in a fast paced and constantly changing environment
Adaptable, organized and flexible - the ability to handle different problems as they occur

Nice To Haves

Yardi experience preferred

Responsibilities

Respond to all leasing inquiries through email, telephone calls and walk-in traffic
Conduct Community Tours
Manage and execute all related paperwork, reference calls, and follow up as required
Coordinates with our site teams to ensure a seamless move-in experience for our residents
Coordinates with our management and site team members to complete turnover and move-in suite inspections to ensure all suites are completely ready for residents to move-in on agreed date
Prepare leasing reporting as required
Keep up to date with competitive trends and offerings through continuous market analysis and routine competitor evaluations.
Manage administrative duties related to application processing and lease administration using online systems and Yardi software.
Maintain and safeguard resident information in compliance with privacy policies and regulations.
Ensure deposits are collected, processed, and accurately recorded in the property management system within required timelines.
Coordinate the assignment of resident parking spaces, visitor parking, and storage lockers.
Oversee the administration of sublets, lease assignments, and termination notices.
Prepare and issue rental payment reminders through follow-up calls, written notices, and in-person communication as needed.
Address resident concerns promptly and escalate issues when appropriate.
Provide ongoing administrative assistance to support daily property operations.
Keep the office environment organized, professional, and well maintained.
Other tasks needed to support Superintendent, Maintenance Team or Property Manager.