Lease-Up Sales Coordinator

Cascade Management•Tigard, OR

5d•$21 - $24•Hybrid

About The Position

The Lease-Up Sales Coordinator is responsible for driving occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases. The role balances customer service, sales acumen, regulatory compliance, and operational accuracy. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Requirements

High School diploma or general education degree (GED)
Experience with Microsoft Suite required (Word, Excel, Outlook and other efficiency tools)
Valid Driver’s License and insurance is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to operate all office equipment such as telephones, computers, 10 key, photocopier, and fax machine etc.
Must have strong attention to details.
Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude.
Ability to remain organized, multi-task, and work well under pressure.
Professional and polished image.
Ability to work with multiple teams and varying skill sets.

Nice To Haves

Experience in Affordable Housing
Experience in Leasing operations
Must employee must complete LIHTC/HUD training courses within 3-months of hire date with a passing score.

Responsibilities

Drive occupancy and revenue by effectively marketing available units, qualifying prospects, and converting leads into executed leases.
Balance customer service, sales acumen, regulatory compliance, and operational accuracy.
Establish trust and rapport with prospective residents through professional, responsive communication via phone, email, and in-person interactions.
Apply persuasive communication and follow-up strategies to guide prospects through the leasing process, resulting in completed applications and secured deposits that meet company and regulatory requirements.
Understand and accurately apply LIHTC and/or HUD program requirements, including eligibility screening, waitlist management, and documentation standards.
Operate within Fair Housing laws and company policies, ensuring equitable treatment of all applicants and accurate execution of compliance-driven processes.
Coordinate early lease-up activities, schedule appointments, and support cross-functional teams to ensure smooth progression from inquiry to move-in.
Manage high-volume inbound and outbound communications across multiple channels, ensuring timely responses, clear documentation, and appropriate follow-up.
Maintain accurate data entry, records, reports, and tracking systems to support leasing operations, audits, and program compliance.
Prioritize tasks, meet established deadlines, and proactively communicate challenges or delays to supervisors.
Monitor local market conditions and competitor activity to inform leasing strategies and support occupancy goals.
Support and participate in outreach activities and prospect meetings across assigned geographic areas to build applicant pipelines and community presence.
Demonstrate flexibility in managing competing priorities, support team objectives, and willingly perform additional duties as needed.