Lease Documentation Specialist

RBC • Burlington, ON

2d • Onsite

About The Position

RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at the source, making it easier to enhance and build the client and partner relationships.

Requirements

• Detail-oriented and able to comprehend the terms and conditions of contracts
• Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities
• Demonstrated ability to solve problems by generating, evaluating and implementing alternatives
• Strong communication and interpersonal skills
• Ability to work effectively within a team and independently

Nice To Haves

• Prior experience in leasing or equipment finance
• Understanding of PPSA (Personal Property Security Act) laws across the country
• Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)

Responsibilities

• Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk
• Responsible for efficient and effective end to end coordination and service delivery for high risk, high complex transactions
• Proactively investigate and identify possible solutions to unique client needs for situations which may fall outside of standard policy, process or procedural guidelines, while evaluating and appropriately managing risks
• Provide ongoing coaching for Leasing Sales Managers as required to ensure credit and operational risks and workflow processes are comprehended and followed
• Exercise judgment in making decisions, with high level escalations referred to appropriate levels
• Identify and act on opportunities to improve efficiency and effectiveness through effective listening, probing and clarifying
• Work on several bank/leasing applications e.g. synergy, CMS, EDGE, ASSET and e-mail in order to complete tasks
• Follow established Coaching Routines and related activity to drive high performance and enhance client experience

Benefits

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed