LEASE APPROVAL SPECIALIST

GHP Management Corporation•Los Angeles, CA

2d•Onsite

About The Position

As a Leasing Approval Specialist, you will act as a liaison between potential residents and our team by attending to their inquiries and lease executions. This role is integral to the success and accuracy of the entire team. The Leasing Approval Specialist will ensure all lease files are prepared and approved according to policy, follow qualification procedures, and assist clients with proving sufficient income documentation. This role also facilitates resident lease signings within the first 72 hours of approval, assists with answering overflow multi-lined phones, and greets clients. Additionally, the specialist will be responsible for organizing shared calendars, pre-scheduling daily appointments, ensuring leasing centers are clean and organized daily, providing administrative and support services to the leasing staff and Leasing Manager, and preparing weekly leasing and execution reports. The role also requires maintaining the GHP pending application dashboard weekly. Regular and physical attendance is required.

Requirements

2-3 years of experience in a first-class customer service environment
High school diploma or GED required
Must have unrestricted work authorization to work in the United States
Must be willing to submit to a background investigation
Reading
Writing
Ability to communicate clearly
Ability to deal with complex issues
Attention to detail

Nice To Haves

Property Management experience a plus
Real Estate experience is a plus
Experience with Yardi and Knock is plus but not required
Bilingual a plus

Responsibilities

Ensure all lease files are prepared and approved according to policy
Follow qualifications procedures and assist clients with proving sufficient income documentation
Facilitate resident lease signings within first 72 hours of approval
Assist with answering overflow multi-lined phones and greeting clients
Organizing shared calendars and pre-scheduling daily appointments
Ensure leasing centers are clean and organized daily
Provide a wide range of administrative and support services to the leasing staff and the Leasing Manager
Provide weekly leasing and execution reports
Ensure GHP pending application dashboard is completed weekly