Pre-Approval Specialist

CrossCountry Mortgage, LLC•South Jordan, UT

About The Position

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. The company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for its standout culture, which fosters growth and employee engagement. CCM's entrepreneurial spirit empowers every employee, offering unwavering support from all departments and total transparency from the top down. The Pre-Approval Specialist serves as a liaison between the organization’s internal and external clients, overseeing and directly involved in the loan process from start to finish to aid CrossCountry Mortgage borrowers in finding the best financial program.

Requirements

Bachelor’s degree and/or equivalent combination of education/experience.
3-5 years residential mortgage processing experience.
Knowledge of RESPA guidelines and all mortgage and consumer regulations.
Knowledge of DU, LP, Microsoft Outlook, and Windows.
Excellent math and analytics skills.
Excellent communication skills.
Excellent prioritization and time management skills to meet deadlines.

Nice To Haves

Experience with Encompass LOS, preferred.
Prior underwriting or processing experience, a plus.

Responsibilities

Provide superior customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents.
Review and audit income, assets, run DU, and verify credit documentation within mortgage file to ensure loan stability.
Review mortgage loan disclosure packages and deliver to borrower, includes but not limited to rate disclosure and re-disclosure packages.
Assist in managing a pipeline consisting of Conventional, FHA, VA and USDA loans, along with 203k, Jumbo, and reverse mortgage products.
Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
Review the file for any missing documentation that best supports approval.
Communicate loan program and costs with borrowers. (License required for this duty to be performed.)
Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.).
Input feed for disclosures, present, and set up loan to best fit borrower’s needs.