Lease Administration Specialist (1910)

CoreSite•Denver, CO

16h•Onsite

About The Position

As a member of the company’s Accounting team, the Lease Administration Specialist will be charged with providing support in the areas of license/lease administration within SalesForce.com and verifying that license and lease updates (including new/expansion sales, renewals, relocations, move-outs, and assignments) are accurately processed within Salesforce.com. This position will report to the Lease Administration Supervisor and will need to interface with individuals throughout the organization including Accounts Receivable, Accounts Resolution, Billing Assurance Analysts, Operations, Facilities, Legal, Accounting/Finance, Internal Audit, Sales and Senior Management.

Requirements

Self-starter who works well under pressure in a high volume environment, produces accurate and timely results, and responds proactively to change
Ability to manage/prioritize a workload queue
Excellent organizational skills and attention to detail while maintaining an ability to see the big picture
Ability to explain processes and hold other groups accountable for following processes
Strong analytical and problem solving skills with an impeccable work ethic and accountability to monthly and quarterly financial deadlines
Ability to comprehend, analyze, and interpret complex business documents, lease/license documents and detailed financial summaries
Excellent interpersonal, verbal, and written communication skills
Excels in a team-oriented work environment; ability to collaborate cross-functionally on a regular basis
Understanding of billing and accounts receivable systems and business processes
Successful track-record in dealing with customer and company personnel at all levels
High degree of proficiency with Microsoft Office software (Excel & Word)
Associates or bachelor’s degree in business/accounting/finance or a commensurate level of directly related experience
Minimum 4 years’ experience in customer service, billing, or lease administration

Nice To Haves

Knowledge of Salesforce.com and Oracle JDEdwards is a plus
Experience in telecom and/or real estate industry is a plus

Responsibilities

Work closely with our Sales, Legal, and Senior Management teams as needed to facilitate customer and CoreSite counter signature and to ensure the information presented on customer contracts and entered in Salesforce.com is accurate
Ensure license/lease information is accurately entered into the SalesForce.com contract repository upon execution of a contract and that all required documentation is obtained and communicated timely to the appropriate CoreSite functions
Review customer certificates of insurance (COIs) and work with the Client Services team to address any outstanding issues
Work cross functionally to identify process changes and system enhancements to streamline the workload of the Lease Administration team
Interact with various departments in the organization to share knowledge and promote best practices
Special projects as assigned (Sales training, data cleanup efforts, etc.)
Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles

Benefits

First-day medical insurance through Cigna with generous premium cost coverage
Dental insurance through Delta Dental
Vision insurance through VSP
Telemedicine through MDLive for Cigna
Healthcare and dependent care flexible spending account (FSA) plans
Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
Discretionary annual bonus and equity incentive plan
Employee stock purchase plan (ESPP) with a 15% discount
16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
Free parking or a company contribution toward a public transit pass
Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
Technology Stipend: $100 monthly stipend
Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
Pet Insurance: Keep your furry friends healthy and happy
Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges
Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
Discounts: Discounts, cash back offers, and perks on thousands of brands
LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos