Learning Strategy Supervisor

Adelphi Group • New York, NY

1d • $90,000 - $120,000 • Hybrid

About The Position

The Patient Support Services team at Snow creates and promotes patient support programs. The team includes specialists who help brands deliver adherence support that meets patients’ needs. Behavioral and learning strategists, service designers, and content creators develop experiences and learning, support, and adherence solutions intended to enhance patient outcomes and business results.

As a Learning Strategy Supervisor, you will assess health literacy, learning preferences, and behavioral techniques to inform patient education materials. You will oversee discovery of health literacy insights, recommend improvements to patient engagement, and maintain relationships with internal teams. Applying an EDI mindset and inQ framework, you will help drive inclusive and effective learning strategies, identify innovative approaches to broaden learning strategy expertise, and support brand initiatives.

Requirements

• Bachelor's degree in Public Health or a related field.
• Certified Health Education Specialist (CHES) certification or eligibility for CHES.
• Proficiency in Microsoft Office.
• Skills in assessing and applying health literacy, learning preferences, and behavioral techniques.
• At least 5 years of experience in Public Health, health promotion, or comparable studies, including at least 3 years in an agency setting.
• A solutions-oriented approach, excellent communication and interpersonal skills, and ability to collaborate effectively.
• Mastery of health literacy, andragogy, and behavioral theory to guide learning strategies and drive results.
• Effective storytelling abilities, with clear, relevant, and engaging communication grounded in learning design guidelines and best practices.
• Ability to apply creative and innovative approaches to health education and promotion, with a focus on equity, inclusivity, and cultural sensitivity.

Nice To Haves

• Master's degree.

Responsibilities

• Develop Learning Design Guidelines and conduct market research to inform brand strategies and tactical plans.
• Collaborate with cross-functional teams to integrate learning design guidelines into creative and tactical development.
• Apply insight findings to inform brand recommendations, communication strategies, and tactical plans.
• Supervise and mentor Learning Strategists, and present findings confidently to internal teams and client partners.
• Lead and participate in new business pitches, internal workshops, and client presentations, showcasing learning strategy expertise.
• Foster productive relationships with internal teams, client partners, and senior clients, ensuring effective communication and collaboration.
• Ensure all work is grounded in needs-based insights, brand opportunities, and a customer-centric approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager