Learning Strategy Senior Associate

Crowe LLP•Dallas, TX

About The Position

The Learning Strategy Senior Associate will support Business Unit learning activities. This individual plays a key role in executing the priority learning initiatives aligned with BU-wide and firm-wide strategy. The role requires strong communication, project management, and problem-solving skills.

Requirements

3+ years of experience in Learning & Development, Organizational Development, or in a professional services/business environment.
Bachelor's degree required.
Strong organizational, problem-solving, and critical thinking skills.
Ability to manage multiple simultaneous workstreams, including multiple Business Units.
High degree of initiative and ability to work independently within a collaborative team environment.
Excellent written and oral communication skills with ability to adapt messaging for diverse audiences.
Expertise in Microsoft PowerPoint, with ability to produce professional service standard presentations.
Proficiency in Microsoft Excel and other Office 365 tools (especially Outlook, Teams, SharePoint).
Familiarity with maintaining internal knowledge platforms (e.g., SharePoint).
Familiarity with AI in a business setting to enhance productivity.

Nice To Haves

Experience in professional services preferred.

Responsibilities

Reports to Learning Business Advisor(s) to support execution of learning strategies and programming.
Supports strategic learning agenda for the designated BUs by aligning programs with BU-wide and firm-wide priorities.
Executes administrative and operational tasks including meeting preparation (pre-reads, agendas, notes, action items), project trackers, and vendor license upkeep.
Develops and executes communications plans for learning programs, including stakeholder updates, newsletter content, and learning program messaging.
Collaborates with BU stakeholders and learning teams to coordinate and support the execution of key learning initiatives, including intern programming, role-specific learning pathways, and upskilling efforts.
Creates high-quality presentations and deliverables that meet professional services standards.
Develops and maintains SharePoint sites and pages for internal and externally facing resources, ensuring they are functional, user-friendly, and aligned with strategy and branding.
Utilizes firm-approved AI tools (e.g., ChatGPT) to enhance processes, deliverables, and innovative initiatives.
Collaborates with delivery and instructional design teams to define material needs and responsibilities.