Learning Specialist (Remote)

FreedomCare•Holtsville, NY

8d•Remote

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016, supporting patients across the U.S. by ensuring they can choose a caregiver for their home care needs. The company is looking for a Learning Specialist for its People & Culture team. This role is remote but requires occasional travel to FreedomCare locations nationally. The Learning Specialist is responsible for delivering engaging, effective, and innovative training experiences, facilitating comprehensive learning programs, and developing content. This role is crucial in shaping employee growth and development through effective training and innovative content design.

Requirements

Bachelor’s degree in a related field such as education, communications, or human resources. Equivalent professional experience is also acceptable.
Minimum of three years in a training role
Experience with delivering both virtual and in-person training
Experience in the education, communications, or HR fields; healthcare industry experience is highly desirable
Experience creating multimedia training materials such as PowerPoint presentations and job aids
Familiarity with Learning Management Systems and remote training solutions
Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)
Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)
Advanced knowledge and skills in Adult Learning and e-Learning principles, with an ability to stay updated on emerging trends
Excellent communication skills, both written and verbal, including public speaking
Strong coaching skills and emotional intelligence
Ability to apply adult learning theories effectively and tailor learning solutions to optimize trainee performance
Exceptional leadership qualities and the ability to manage priorities in a dynamic environment

Nice To Haves

Experience with Salesforce is a plus
Telephonic customer-service experience, particularly in healthcare administration

Responsibilities

Facilitate and lead diverse training programs, including new hire onboarding, upskilling for tenured employees, and refresher courses
Foster a growth-oriented learning culture that enhances employee performance at all levels
Provide targeted coaching and feedback, develop individualized support plans, and implement action plans to address performance gaps
Design, update, and refine training materials—including presentations, quizzes, and job aids—ensuring alignment with evolving business needs and evidence-based learning strategies
Measure training effectiveness through assessments, progress tracking, and data-driven insights to continuously improve content and delivery methods
Collaborate with cross-functional leaders to align training initiatives with business objectives and evolving priorities
Reinforce learning through hands-on methods, such as evaluations, shadowing, and one-on-one coaching
Stay ahead of industry trends by integrating cutting-edge training tools, adult learning principles, and emerging best practices
Serve as an interim manager for new hires, providing structured feedback and performance discussions