Learning & Organizational Development Program Manager

Janney•Philadelphia, PA

2d•Onsite

About The Position

The Learning & Organizational Development (L&OD) Program Manager is an individual contributor responsible for designing, developing, and delivering strategic learning and development solutions/programs to close both skill and competency gaps resulting in improved employee effectiveness, productivity and engagement. This role leads the full lifecycle of key programs, including our mentorship and aspiring leaders’ programs, while creating scalable learning solutions that align with business priorities. The Learning & Organizational Development (L&OD) Program Manager partners with stakeholders across the organization to assess development needs, facilitate engaging training experiences, and evaluate program effectiveness using data-driven insights. This role also supports employee engagement efforts through survey administration, analysis, and action planning.

Requirements

5-7 years of training and development experience
3-5 years in the financial services industry, preferably in the broker-dealer/investment banking industry
Bachelor’s degree in Training and Development, Business, Human Resources or a related area
Strong platform/facilitation skills
Ability to create and facilitate learning and development programs using adult learning principles and practices
Comprehensive knowledge of instructional design methodology (ADDIE) and best practices
Strong business acumen and the ability to establish rapport at all levels of the firm
Strong oral and written communication skills
Exceptional organizational and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) with the ability to convey materials and data in a modern visual manner
Experience using virtual classroom technology for facilitation of distance learning programs (i.e. WebEx, Zoom, and MS Teams)
Ability to analyze data effectively to “tell the story” behind the information
Able to multitask with strong attention to detail and organizational skills
Possess strong leadership and influence skills to be seen as a partner to the business
Outgoing, high energy, and enjoy frequent interaction with others
Ability to build and maintain solid relationships with internal team members and partners as well as external vendors
Strong project management skills and practices

Nice To Haves

Experience in delivering Organizational Development (OD) type solutions in support of strategic goals and objectives preferred
Professional certification/designations (e.g., CPLP, SHRM-SCP, SPHR, MBTI, DISC, etc.) preferred
Knowledge of Articulate or other authoring tool to design and develop content for virtual learning preferred

Responsibilities

Design, develop, manage, and deliver professional and leadership development programs through instructor-led training, workshops, webinars, and virtual learning experiences, ensuring alignment with organizational goals and diverse learner needs.
Create and maintain engaging learning materials, including facilitator guides, participant resources, job aids, e-learning courses, and self-paced training modules using adult learning principles and instructional design best practices.
Partner with business leaders and internal stakeholders to assess learning needs, ensure training relevance and applicability, communicate program goals and outcomes, and support organizational development initiatives.
Measure training effectiveness through feedback, analytics, and business impact assessments while supporting employee engagement surveys, analyzing workforce insights, and translating data into continuous improvement and development strategies.