Learning Operations Manager - Walton, KY

Dollar General • Walton, KY

6d

About The Position

The Learning Operations Manager enables employees to develop the knowledge, skills, behaviors, and experience needed to achieve their goals and progress their careers. The role partners with Distribution Center (DC) operations and the Learning & Development team to deliver results, facilitates training programs, and coaches operational leaders while holding them accountable for success. The position emphasizes safety, leadership, excellence, self-motivation, problem-solving, and teamwork.

The manager leads the development and implementation of training content for the assigned DC, oversees training execution throughout the DC, and maintains partnerships with the DC, other DCs, and SSC partners. The role also supports employee and leader development, works with Learning & Development and Human Resources to ensure consistent training programs, develops Training Coordinators, coaches managers on leadership development, assists with organizational development plans, and analyzes training performance data.

Requirements

• Thorough working knowledge of a distribution center.
• Good reasoning, conflict-management, analytical, and problem-solving skills.
• Understanding of training design and needs analysis.
• Understanding of performance development, team development, and leadership development processes, with a demonstrated developmental approach to leadership.
• Ability to evaluate supervisory and management employees for leadership potential.
• Excellent interpersonal, organizational, and communication skills with all levels of the organization.
• Ability to read and interpret relevant policies and procedures, perform updates, and operate systems and other programs within the Distribution Center.
• Two to four years of experience in employee training and development, or in a human resources position with an employee development emphasis.

Nice To Haves

• Bachelor’s degree in education or human resource development preferred.

Responsibilities

• Develop and implement training content for the assigned Distribution Center.
• Communicate and oversee training execution at all levels within the Distribution Center, maintaining partnerships with the DC, other DCs, and SSC partners.
• Create strategies to balance short- and long-term business plans.
• Foster the development and growth of employees and leaders in the assigned Distribution Center.
• Work with the SSC Learning & Development and Human Resources teams to ensure standard training programs are appropriately designed and consistently implemented.
• Select, evaluate, and develop Training Coordinators.
• Coach managers on developing leadership skills in their supervisors.
• Assist Distribution Center management with organizational development plans.
• Analyze data to measure training program performance within the Distribution Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed