HOUSEKEEPING OPERATIONS MANAGER, Louisville, KY

Compass Group•Louisville, KY

2d•$57,000 - $60,000

About The Position

Crothall Healthcare is hiring a Housekeeping Operations Manager in Louisville, Kentucky. The role assists in directing and overseeing the department’s support-services operations, coordinates frontline associates’ tasks, and serves as a liaison between administration and unit departments to provide a high level of service. Responsibilities include setting and reviewing work standards, planning staffing and work schedules, supporting hiring and training, supervising housekeeping staff, inspecting work, reporting on goals and accomplishments, educating staff, communicating across departments, and coordinating outside services.

Requirements

At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
At least 1 year of supervisory experience in a support-services-related field with high customer or client contact.
Ability to communicate effectively in writing and in oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and the internet.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Prepare monthly reports on goals, accomplishments, and future plans.
Provide staff education and ongoing training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.