HOUSEKEEPING OPERATIONS MANAGER, Louisville, KY
About The Position
Crothall Healthcare, a Compass Healthcare company, provides specialized support services to the healthcare industry. The Housekeeping Operations Manager assists in directing and overseeing the department’s support-services operations, coordinates frontline associates’ tasks, and serves as a liaison between administration and unit departments to provide a high level of service. The role establishes and reviews standards and procedures, plans staffing and work schedules, supports hiring and training, supervises housekeeping staff, inspects services, prepares monthly reports, communicates across departments, and coordinates outside services.
Requirements
- At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in a support-service-related field with high customer or client contact.
- Ability to communicate effectively in writing and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as the internet.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assist with interviewing, hiring, and training new associates.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Prepare monthly reports on goals, accomplishments, and future plans.
- Provide staff education and continuous training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Flexible time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Other paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
