Learning Operations Associate

Master Electronics•Phoenix, AZ

2d•Onsite

About The Position

Behind every successful new hire is a professional ensuring the room is ready, technology works, people are informed, and nothing is left to chance. As the Learning Operations Associate at Master Electronics, you will support our learning and onboarding programs. You will ensure every Super Hero Launch (SHL) runs smoothly, learners have what they need, and onboarding is consistent. Your days vary: troubleshooting LMS issues, coordinating new hire logistics, updating dashboards, facilitating training, or partnering with Talent Acquisition, Operations, Safety, and IT. At Master Electronics, learning shapes our culture, prepares our teams, and creates a strong first impression for new employees. This role works onsite at our headquarters in Phoenix, AZ.

Requirements

1-3 years of experience in learning support, HR operations, onboarding coordination, Talent Acquisition support, training administration, program coordination, or related roles
Strong organizational and follow-through skills with attention to detail
Comfort with LMS tools, data systems, spreadsheets, and Microsoft 365
Clear written and verbal communication skills
Ability to facilitate learning sessions with L&D guidance and approved materials
Ability to manage multiple priorities, identify risks, and maintain consistent service quality

Responsibilities

Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Maintain learning records, dashboards, compliance tracking, surveys, and documentation
Support onboarding cadence, required training delivery, learner communications, and recurring program logistics
Troubleshoot routine LMS, access, roster, assignment, and learner support issues; escalate as appropriate
Keep learning materials, templates, checklists, repositories, and version-controlled resources organized and current
Coordinate SHL logistics: room setup, materials, rosters, printing, safety checklists, and handouts
Facilitate SHL and structured learning sessions (with L&D approval), ensuring a consistent and engaging learner experience
Support day-of SHL execution: verify rooms and technology, welcome learners, capture surveys, and coordinate handoffs
Coordinate with Talent Acquisition on new hire rosters, timelines, language needs, and readiness
Document workflows, issues, gaps, and improvement opportunities for learning programs
Generate and validate reports on learning, onboarding, and LMS activity for L&D and cross-functional leaders
Organize feedback and survey data from SHL, new hires, managers, and 30/60/90-day check-ins
Maintain data accuracy across LMS records, attendance, rosters, completion data, survey files, and tracking tools
Support evaluation through data collection, analysis, and dashboard updates to demonstrate program impact
Partner across L&D, Talent Acquisition, Operations, Safety, IT, and other teams to support learning delivery and onboarding
Respond to support requests professionally, clearly, and promptly
Support manager onboarding tools, resources, buddy coordination, and feedback loops as assigned
Adapt to changing priorities while maintaining reliable execution and a positive learner experience