Learning Management System (LMS) Administrator

Weyerhaeuser•Seattle, WA

11h•Hybrid

About The Position

This role is for a detail-oriented, highly organized learning systems professional who will manage the day-to-day responsibilities of a learning management system (LMS) and collaborate with training professionals to ensure consistent processes and best practices. The ideal candidate takes pride in accuracy, creating reliable processes, managing learner pathways, converting materials into training assets, and efficiently capturing and organizing learner records. They should be curious, comfortable with new systems, and eager to improve efficiency, while also being a strong team player willing to juggle multiple priorities and improve the learner experience. The learning and development team is small but impactful, creating and delivering learning experiences for employees across the enterprise as part of Weyerhaeuser’s Talent, Inclusion, Communications and Culture organization. They focus on initiatives that help employees grow, stay compliant, and perform effectively. The team values collaboration, continuous improvement, and practical innovation, viewing LMS as foundational to employee development and operational excellence. Weyerhaeuser is currently migrating to a new LMS (UKG Pro Learning/Schoox) as part of a companywide implementation of UKG as their new cloud-based Human Capital Management (HCM) system. The successful candidate will assist in this migration, which will go live later this year, and then serve as the primary LMS administrator.

Requirements

3+ years of experience administering or supporting an LMS or related system.
General knowledge of learning content standards (e.g. SCORM, xAPI).
General understanding of learning processes and technologies, including SCORM/AICC, course management, compliance training, certifications and reporting.
Ability to manage multiple requests and priorities while meeting deadlines and maintaining attention to detail.
Ability to work independently while following established processes and standards.
Previous experience working closely with HR, L&D and/or IT partners.
Bachelor’s degree required.

Nice To Haves

Experience working with large-scale HR systems in organizations of 1,000+ employees.
Experience with data migration and/or large-scale HR technology projects.
Hands-on experience with UKG Pro Learning/Schoox LMS.
Experience creating training materials and facilitating training discussions.
Experience training employees to adopt a new technology or tool (preferably an LMS).

Responsibilities

Support the configuration and setup of a new UKG Pro Learning (Schoox) LMS, including course setup, learning paths, certifications and reporting dashboards.
Perform hands-on content migration and support user provisioning and system integrations with other HR tools.
Validate migrated data and content to ensure accuracy, functionality and compliance requirements are met.
Support testing activities (QA and UAT) for LMS features and integrations.
Collaborate with the program’s Organizational Change Management team to create training materials, user guides and communication plans for LMS adoption.
Support onboarding sites to the new LMS, advising local training administrators and providing training and support to ensure successful adoption.
Provide post-implementation support by troubleshooting issues and optimizing system performance.
Perform day to day LMS administration, including maintenance, upgrades and feature enablement.
Manage user accounts, roles, permissions, enrollments, learning paths and certifications.
Configure and test system updates, new features and vendor releases.
Upload, test, publish and archive learning content in alignment with established standards and processes.
Build and maintain learning paths and certifications aligned to role and compliance needs.
Collaborate with members of the learning team to support training development, training material conversion, and training deployment.
Generate standard reports and dashboards to track completion data, summarize training evaluations, support compliance audits and reveal learning insights.
Support a “Community of Practice” for local site LMS admins to help ensure alignment on training governance processes and practices across the company.
Provide system support and troubleshooting for users and administrators, escalating issues when appropriate.
Create and maintain documentation, job aids and reference materials for users and local admins.
Identify opportunities and solutions to improve system efficiency, reliability and the overall learning experience.

Benefits

Annual merit-increase program.
Annual Incentive Program, which offers a cash bonus targeting 5% of base pay.
Comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.
Pre-tax Health Savings Account option which includes a company contribution.
Voluntary Long-Term Care.
Employee Assistance Programs.
Support personal volunteerism.
Sponsor a host of diversity networks.
Promote mentoring.
Provide training and development opportunities.
401k plan, which includes a paid company match in addition to our contribution equal to 5% of your eligible pay.
3-weeks of paid vacation to use during your first year of employment (for eligible employees scheduled to work 25 hours or more per week).
Accrue vacation for future use after six months of employment.
Eleven paid holidays per year, providing a total of 88 holiday hours.