Learning Implementation Senior Associate

Grant Thornton•Chicago, IL

7d•$76,000 - $100,000•Hybrid

About The Position

Grant Thornton is seeking a Learning Implementation Senior Associate to join the team. The Learning Effectiveness (LE) Learning Implementation Sr. Associate will support Program and Project Managers, Instructional Designers and Business Learning Leaders responsible for execution of training across all learning channels. At times, the Learning Implementation Sr. Associate PM will own end-to-end planning and execution of ongoing activities depending on scope and complexity. For more complex programs, they work closely with Program and Project Managers on executing project plans and all contract, scope and budget management activities. In addition to day-to-day execution of learning, the Learning Implementation Sr. Associate PM will proactively identify issues and co-develop or refine solutions. This role is a catalyst for assuring operational efficiency, helping the program clearly demonstrate business impact, while building confidence with colleagues, stakeholders and other internal clients. This role is an implementation expert for all learning delivery channels- inclusive of Grant Thornton’s largest conferences (face to face or virtual).

Requirements

Bachelor's degree and a minimum of four years of proven success in progressive roles, ideally in a matrixed environment within a professional services industry
Knowledge of how professional service firms and their various business segments work, how they make a profit and what makes them successful
Experience managing leadership development related programs or projects and familiarity with adult learning theory, learning methodologies, technologies and the use of social media to produce behavior change and performance results
Ability to run meetings (status, design, info-gathering, close-out) and manage a portfolio of programs in one or more client business segments
A reputation for integrity, judgment, responsiveness, strong attention to detail and common sense
Strong verbal, written communication and presentation skills
Proficiency in standard office tools included in the MS Office suite – specifically MS Copilot/Claude and other AI LLMs and agents, Word, Excel and PowerPoint
Ability to travel on occasion (20%)

Nice To Haves

Experience with Smartsheet for project management a plus

Responsibilities

Assist and at times manage learning implementation initiatives across different learning channels - instructor led, virtual and self-paced – while collaborating with global teams and learners across multiple time zones.
Create, own, execute, and implement annual program plans to achieve and deliver effective learning outcomes.
Work closely on executing all core project management activities, including contract management / scope management / budget creation and management / risk management / quality management.
Oversee program implementation activities including all process management for program activity scheduling, activity setup, monitoring, feedback gathering, LMS management, communications and reporting.
Exceed client expectations, drive accountability, support development through implementation of solutions (learning and non-learning) in all modalities, on time and on budget.
Build, maintain, and utilize networks of relationships to manage and effectively utilize resources (internal and external), project workflow, quality work product and budget.
Understand and utilize key industry, business and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported.
Work collaboratively to provide practical and targeted information/reporting to key stakeholders in a timely manner.
Demonstrate transparency, build things once and share them, seek advice, feedback, openly and proactively share feedback with others in the moment and across time.
Lend support to Instructional Design team to ensure that all CPE worthy learning solutions comply with NASBA, PCAOB and other governing and regulatory body requirements.
Work directly with vendors to translate program needs into executable plans and deliverables.
Anticipate, identify and communicate identified issues quickly, providing guidance and recommendations to project team leaders (Program and Project Managers).
Provide guidance, coaching and instruction to LE Virtual Learning Implementation associates for execution of implementation related tasks across larger, more complex initiatives.
Build relationships with experienced Managers, Directors, SMEs and Business Sponsors/ stakeholders.
Travel on occasion to support the implementation of in-person learning programs and conferences on-site.
Other duties as assigned.