Learning Experience Facilitator

Absolute Storage Management • Cordova, TN

2d • Remote

About The Position

Absolute Storage Management is looking for a Learning Experience Facilitator to deliver engaging virtual training, support new team members, and create an exceptional learning experience across our organization. Reporting to the Learning Experience Designer, you'll facilitate instructor-led training, provide ongoing learner support, and help ensure our teams have the knowledge and resources they need to succeed.

Requirements

• High school diploma or GED required
• Experience delivering virtual training and working with Learning Management Systems (LMS).
• Excellent presentation, communication, coaching, and interpersonal skills.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Proficiency in Microsoft Office Suite, Microsoft Teams, and other virtual collaboration tools.

Nice To Haves

• Bachelor's degree in Human Resources, Education, Training & Development, or a related field preferred.
• Minimum of two years of experience in training, facilitation, learning & development, or a related role preferred.
• Property management or self-storage industry experience is preferred but not required.

Responsibilities

• Facilitate virtual new hire training, webinars, and instructor-led learning sessions.
• Deliver training through the company's Learning Management System (LMS) and other approved technology platforms.
• Monitor learner progress, provide coaching, and support the successful completion of training objectives.
• Serve as the primary point of contact for training-related questions through Microsoft Teams and other communication channels.
• Administer the Learning Management System, including user support, reporting, compliance tracking, and basic troubleshooting.
• Maintain training schedules, attendance records, facilitator guides, and learning materials.
• Evaluate training effectiveness through learner feedback and performance metrics, recommending improvements where appropriate.
• Collaborate with the Learning & Development team on training initiatives, content updates, and special projects.
• Stay current on company policies, operational processes, and industry best practices to ensure accurate and effective training delivery.

Benefits

• $24/hour plus semi-annual performance bonuses
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Paid time off and company-paid holidays
• Ongoing training, professional development, and advancement opportunities
• Remote work environment with a collaborative, team-oriented culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED