Learning Experience Facilitator

Abnormal

3d•$114,800 - $135,000

About The Position

A new hire's first days at Abnormal shape how fast they ramp and how long they stay. We run that experience globally through Becoming Abnormal and a growing set of onboarding and manager-enablement programs. As our Learning Experience Facilitator, you will lead live sessions that people remember, build and refine the content behind them using adult-learning principles, and own the coordination and measurement around each program. You will work AI-native, using AI tools to design and personalize learning faster than traditional cycles allow. Abnormal's goal is to be the #1 place in the world for AI transformation. You will be eager to learn, question, and experiment with cutting-edge AI tooling, and you will bring that same curiosity and experimentation to every new hire and manager you teach.

Requirements

4+ years facilitating live learning for adult professionals, virtual and in person, with demonstrated skill reading a room and creating psychological safety so people engage.
End-to-end program ownership: you've taken programs from idea through objectives, design, delivery, and iteration, grounded in adult-learning principles.
Creativity, original ideas, and a clear point of view on how programs should be built and improved.
Strong cross-functional collaboration and coordination across multiple stakeholders and time zones.
Excellent verbal and written communication; clear and accessible to any audience, from day-one hires to senior leaders.
Comfort adopting AI tools in daily work and an eagerness to build with them.

Nice To Haves

Onboarding-program experience at a high-growth technology company.
Experience facilitating manager or leadership enablement programs.
Familiarity with Workday Learning, another LMS, or SCORM authoring tools.
A learning-science or instructional-design background (e.g., the AGES model); multi-region experience in a security or software context.

Responsibilities

Facilitate live onboarding and enablement sessions across regions — virtual and in person — owning the room from open to close.
Design and author session content grounded in adult-learning science (the AGES model: Attention, Generation, Emotion, Spacing).
Coordinate programs across regions and stakeholders: scheduling, cohort logistics, and moving pieces across time zones.
Measure learning impact, run feedback loops, and translate what you learn into concrete program improvements.
Extend facilitation beyond onboarding into manager enablement and other People programs as the team scales.
[AI Forward] Operate AI-native: use AI tools to draft, personalize, and refresh content — and model that mindset for the people you teach.