Learning Experience Facilitator (Part Time)

LifeLabs Learning•New York, NY

21h•Hybrid

About The Position

LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! LifeLabs Learning is seeking exceptional learning experience facilitators who want meaningful impact without a traditional full-time schedule. This role is ideal for experienced facilitators, consultants, coaches, or operators who want to help us transform the workplace into a practice lab for mastering life's most useful skills, while maintaining other professional pursuits.

Requirements

A current coaching certification
Bachelor’s degree
2 years experience in a client-facing role
2 years professional experience facilitating or teaching adult learners
Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically
Comfort facilitating standardized material you did not create
Strong executive presence and adaptability
Excellent communication and time management
Technology fluency (Zoom, Google Workspace, emerging AI tools)
English language proficiency (our primary workshop delivery is in English)
Must live in New York City
Reliable access to a quiet, professional remote facilitation environment required

Nice To Haves

Graduate degree preferred
Real-world organizational or business experience in a management/leadership capacity preferred

Responsibilities

Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.
Create psychologically safe, inclusive learning environments
Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).
Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.
Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.
Be prepared for each workshop, including client specific context generated from other client-facing teams.
Ensure all required materials and tools are ready to deliver each session. (i.e. slides, laptop, handouts, and adapters).
Effectively use technology in a distraction free environment with strong audio/video quality to effectively deliver LifeLabs Learning sessions.
Provide planned coverage and emergency coverage. This could include same-day facilitation when necessary and schedule permitting.
Flex to support last-minute client or internal needs while maintaining professionalism and preparedness.
Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.
Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.
Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.
Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.
Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.
Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.
Confidently and accurately use business terminology to build credibility with clients and stakeholders.
Proactively surface risks to a client engagement and work with internal partners to address emergent concerns.
Manage timelines, milestones, and deliverables using project management tools, while clearly communicating progress and outcomes to internal and external stakeholders.
Ownership mindset to drive positive outcomes for clients and continually improve our learning experiences.
Maintain on-going practice through observations, mocks, and self-study sessions.
Maintain accurate, timely reading, communication, and documentation across all internal systems.
Maintain facilitation standards of excellence in knowledge and delivery of LifeLabs Learning content, through skill development, observation, training and certification pathways.
Contribute to the on-going educational development and engagement of the facilitation team through research, presentations, etc.
Communicate schedule constraints, risks, and needs proactively, with schedulers and managers.
Create and maintain an active and on-going personal learning and development plan.
Pursue growth in facilitation, content mastery, and internal contributions.