Learning & Engagement Specialist, Sr.

Monterey Bay Aquarium•Monterey, CA

9d•Onsite

About The Position

At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply. Under general supervision, support employee learning, development, and engagement programs, including program analysis, design, development, implementation, evaluation, and iteration. Plan, coordinate, and execute programs related to employee learning, engagement, retention, and leadership development. Design training, job aids, multimedia courses, and other materials. Build relationships across the organization and promote values and build culture. Facilitate learning and engagement initiatives across the organization and help identify learning and engagement needs, propose new programs and course evaluations and organizational needs assessment results. Perform other duties as required.

Requirements

Experience in teaching, program presentation, training facilitation, or a combination of
Understanding of general Human Resources programs and practices
Excellent verbal and written communication skills
Good presentation skills
Ability to interact comfortably with all levels of employees
High level of diplomacy and ability to work with sensitive and confidential information
Ability to utilize project management software
Familiar with a variety of learning technologies and multimedia technology tools
Experience with Microsoft Office Suite, Google Suite, Zoom platform, web-based learning tools, and other learning support applications.
Strong organizational skills
Ability to incorporate technology and digital learning solutions
Ability to work within and maintain Monterey Bay Aquarium’s Core Values

Nice To Haves

Bachelor’s degree in Business, Human Resources, Communications or related field or equivalent combination of education, training and experience

Responsibilities

Develop employee learning and engagement content.
Identify opportunities for program and operational enhancement in collaboration with cross functional work groups.
Facilitate employee learning, engagement, relationship-building, team building activities at the team level across the organization in support of building a culture of inclusion.
Develop reporting and analysis to summarize program results and identify gaps/opportunities, trends.
Track program datasets for reporting and analysis.
Evaluate program outcomes (e.g., success rates, areas for improvement, etc.).
Create multimedia materials, job aids, tools, process documentation, and other program support materials.
Implement learning and engagement surveys, programs, tools.
Recommend new and/or improved functionality in various systems.
Support system implementations including configuration, data audits, reporting, etc.
Build and maintain relationships with all levels of Aquarium staff, volunteers, and local community organizations.
Research and remain current in P&C trends and best practices.
Perform system administration duties (e.g., audits, user accounts, etc.).