Learning & Development Specialist

BioBridge Global • Castle Hills, TX

1d • Onsite

About The Position

Responsible for planning, developing, and executing employee training and leadership development initiatives that meet the learning needs of BioBridge Global and its subsidiaries. Will assist with assessing internal customer needs, writing training curriculum, designing classroom or eLearning solutions, and evaluating effectiveness of training programs. Will participate in cross-functional training projects and offer guidance to business units with respect to learning and development matters. Will provide recommendations for continuous improvement of training processes.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

Requirements

• Bachelor’s Degree from an accredited four-year college or university.
• Valid United States Driver’s License.
• Three or more years of experience in learning and development.
• Facilitating training sessions for adult learners.
• Designing and developing curriculum and instructional materials.
• Developing engaging learning experiences across multiple delivery methods (e.g., instructor-led, eLearning, and blended learning).
• Understanding of Instructional Design Models.
• Understanding of Adult Learning Theory.
• Understanding of how learning connects to broader business goals.
• Knowledge of and performance according to Standard Operating Procedures (SOPs) and policies.
• Familiarity with regulatory/quality compliance of FDA, EU, ISO, OSHA, etc.
• Instructional Design Proficiency.
• Ability to facilitate and ensure delivery of Instructor-Led Training (in-person and virtual).
• Ability to conduct a needs assessment to identify performance gaps and recommend targeted solutions.
• Ability to utilize learning technology to design engaging eLearning experiences such as Vyond, Articulate Rise, and Storyline.
• Excellent written and oral communication and presentation skills with the ability to build relationships across all levels of the organization and present ideas.
• Capability of managing multiple projects simultaneously and meeting deadlines.
• Ability to operate audio/visual equipment.
• Ability to measure training effectiveness and use insights to continuously improve.
• Experience using Microsoft Office applications: Word, Outlook, PowerPoint, and Excel.
• Capability of developing adult learning curricula.
• Capability of operating motor vehicles in all types of weather conditions.
• Ability to keep information confidential.
• Comfortable dealing with all levels of management.
• Neat in appearance and well-groomed.
• Professional, detail-oriented, self-motivated, innovative, creative, assertive, organized, communicative, and ability to work independently.
• Ability to maintain good working rapport with all departments.

Responsibilities

• Assess learning needs of internal customers and recommend appropriate training solutions.
• Develop training objectives, curriculum, instructional strategies, and relevant communication.
• Synthesize and write course content based on input from subject matter experts, written materials, previous training courses, interviews, etc.
• Facilitate In-Person and Virtual Learning Experiences.
• Research, develop, and implement learning programs and solutions that facilitate the achievement of strategic business objectives.
• Assign training, develop learning programs, and manage training records in the Learning Management System.
• Maintain adherence to Standard Operating Procedures (SOPs), regulatory requirements, and all company policies.
• Maintain up‐to‐date knowledge of subject matter.
• Write SOPs and training guidelines/work instructions.
• Operate audio‐visual equipment and organize meeting setup.
• Provide training for organizational projects and initiatives.
• Maintain a close working relationship with Human Resources management and other departmental staff.
• Provide assistance to HR or other departments as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level