Learning & Development Specialist

United Fidelity Bank•Evansville, IN

14h

About The Position

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Job Summary: The Learning & Development Specialist will design and deliver process and procedural based curriculum using audience appropriate learning principles and training models. Will be responsible to analyze, design, develop, implement, and evaluate all Bank learning activities. Essential Job Functions include, but are not limited to: Develop training ideas and concepts through user interfaces, graphics, illustrations, animations and/or simulates for e-learning and classroom presentations for all levels of staff. Creatively deliver training using audience appropriate learning and delivery methods to internal & external audiences, according to project timelines, desired performance outcomes and learner needs. Continually monitor instructional delivery best practices and learner assessments, adjusts techniques, and recommend changes when appropriate. Develop training plans, agendas, and programs. Select appropriate evaluation methods to measure progress and job competency for any given training session. Conduct, analyze, and implement lessons learned, measure effectiveness of learning solutions, and ensure continuous improvement activities are meeting learner needs and desired performance outcomes. Participate on projects with cross-functional teams. Continuously partner with subject matter experts and content owners to ensure training programs meet business needs. Keep current by continuously researching industry trends and best practices using that knowledge to enhance learning experiences. Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Outstanding written and verbal communication skills.
Ability to interact professionally with associates, including Executive & Senior Management as well as subject-matter experts.
Must demonstrate analytical thinking skills and the ability to make sound judgement calls.
Advanced organization and time management skills.
Proficiency in Microsoft Office suite of products.
Excellent organizational skills with a problem-solving ability.
Associate in Science is required, Bachelor of Science preferred.
3+ years of banking experience in a financial environment is required.
2+ years’ experience with Fiserv is required.

Responsibilities

Develop training ideas and concepts through user interfaces, graphics, illustrations, animations and/or simulates for e-learning and classroom presentations for all levels of staff.
Creatively deliver training using audience appropriate learning and delivery methods to internal & external audiences, according to project timelines, desired performance outcomes and learner needs.
Continually monitor instructional delivery best practices and learner assessments, adjusts techniques, and recommend changes when appropriate.
Develop training plans, agendas, and programs.
Select appropriate evaluation methods to measure progress and job competency for any given training session.
Conduct, analyze, and implement lessons learned, measure effectiveness of learning solutions, and ensure continuous improvement activities are meeting learner needs and desired performance outcomes.
Participate on projects with cross-functional teams.
Continuously partner with subject matter experts and content owners to ensure training programs meet business needs.
Keep current by continuously researching industry trends and best practices using that knowledge to enhance learning experiences.
Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.