Learning & Development Specialist

Berkshire Hathaway GUARD Insurance Companies•Wilkes-Barre, PA

4d•$50,000 - $70,000•Hybrid

About The Position

Berkshire Hathaway GUARD Insurance is looking to hire a detail-oriented and enthusiastic Learning & Development Specialist to join our team. In this critical role, you will oversee the onboarding process for all new hires, ensuring a seamless and positive experience as they join our organization. Reporting to the Learning & Organizational Development Manager, you will play an integral part in the employee life cycle by managing the onboarding experience and transition into the new hire department. This is a full-time role suitable for early to mid-career training professionals. We are looking for someone passionate about being an ambassador for our organization and delivering exceptional service to our new team members.

Requirements

At least 2 years of experience in new hire orientation and onboarding, HR/corporate training, and related administrative role.
Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
Excellent written and verbal communication skills, ensuring clear and professional interactions with new hires and relevant stakeholders.
Resourceful, adaptable, and able to thrive in a fast-paced environment with a strong sense of urgency and a “let’s” / “can do” attitude.
A passion for creating a positive and efficient onboarding experience for employees.
Experience facilitating employee training sessions or similar group presentations.
Experience working collaboratively with cross-functional teams such as HR, IT, and hiring managers.

Nice To Haves

Knowledge of process improvement methodologies or automation tools to optimize workflows is prefrerred
Understanding of employee engagement strategies and tools is preferred

Responsibilities

Collaborate with hiring managers to align on onboarding plans and ensure a seamless transition for their new employees.
Coordinate scheduling for all required onboarding sessions, including orientation and training programs, and provide support to ensure successful completion of onboarding training and tasks.
Identify opportunities to streamline and automate onboarding processes in UKG and other tools, implementing solutions to improve efficiency.
Analyze and summarize feedback from onboarding satisfaction surveys, using insights to recommend and implement process improvements.
Maintain and organize onboarding documentation, ensuring compliance with legal and company standards.
Stay informed on best practices and employment regulations to ensure the onboarding process remains effective and compliant.
Collaborate with HR, IT, and hiring managers to provide a cohesive and positive onboarding experience, continuously refining processes.