LEARNING & DEVELOPMENT SPECIALIST (REMOTE)

Compass Group•REMOTE, NY

1d•$73,000 - $75,000•Remote

About The Position

FLIK is seeking a versatile and collaborative Instructional Designer (L&D Specialist) with a focus on writing and developing content for policies and procedures for a 15-month full-time contract engagement. This role is ideal for a detail-oriented professional who excels in creating clear, compliant documentation and is equally comfortable supporting instructional design and LMS administrative initiatives. This individual will serve as a key member of the team, helping shape policies, training content, and internal communications. Please note - this is a fully remote based role. Working hours to align with EST.

Requirements

Strong writing, editing, and organizational skills.
Ability to translate complex information into clear, user-friendly language for both policies and training materials.
Experience working in corporate or regulated environments.
Experience in project management, including managing timelines, stakeholders, and deliverables.
Ability to conduct needs analysis for designing ILT, vILT, digital, and other blended learning solutions in support of SOPs, standards, and compliance with operational requirements.
Experience with one or more learning authoring tools such as Articulate 360, Lectora, Captivate, etc.

Nice To Haves

Experience in policy writing, technical writing, documentation development, or compliance-related content.
Experience supporting Learning & Development (L&D) initiatives or creating training content strongly valued.
Background in document writing, content development, or instructional design is a plus.

Responsibilities

Draft, review, and update company policies, procedures, training materials, and internal documentation.
Ensure all content aligns with legal, regulatory, and organizational standards.
Partner with cross-functional teams to translate business needs into clear policies, learning materials, and job aids.
Support Learning & Development efforts, including creating guides, training content, eLearnings, and enablement resources.
Maintain consistency in tone, format, and version control across all documentation.
Governance and lifecycle management: establish review cycles, ownership, version control, templates, standards, and retirement processes across learning and procedural content.
Support audits and compliance reviews related to policy and training documentation.