Learning & Development Specialist

Mental Health Partnerships•Philadelphia, PA

4d•Hybrid

About The Position

MHP is hiring two full-time Learning & Development Specialists to provide all aspects of training, group facilitation, and coaching to external service providers, and MHP staff. The Learning & Development Specialist delivers recovery and trauma-informed courses to MHP Staff, program participants, provider agencies and employers, and other community members, including but not limited to the MHP Certification programs (Certified Peer Specialist (CPS) and CPS Supervisor (S-CPS), the WRAP series (Seminar I and II), continuing education courses, and professional development courses. The Learning & Development Specialist also ensures good and proactive communication about learning and development issues within MHP as well as with external partners and stakeholders. This position requires candidates to be able to travel and conduct trainings around Pennsylvania in locations such Johnstown to Pittsburgh, PA. The position a full-time role, with a hybrid in office schedule of Monday - Friday, 9:00 AM - 5:00 PM, and an exact salary rate of $48,700 annually.

Requirements

Minimum of Bachelor's Degree, preferably in Human Services, Education, or related field and three years of related experience or an Associate’s Degree and ten years of related experience required.
3+/10+ years' experience as a classroom trainer/organizational facilitator/instructional designer (including internships and volunteer work) or some combination of the above.
Experience developing and facilitating trainings in an adult learning setting.
Experience facilitating training virtually in a remote environment.
Comprehensive understanding of the Behavioral Health system in Pennsylvania. Experience in other states an asset.
Must possess computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position. Computer proficiency and technical aptitude with the ability to utilize and produce reports on Microsoft Word, Excel, etc.
Knowledge of Learning Management Systems (Canvas preferred) and virtual meeting platforms such as Google Meet and Zoom.
Strong skill sets in oral and written communication, interpersonal relationships and teamwork, attention to detail, customer service, cultural competence, time management, autonomy, problem solving and organization.
Must be able to modify interpersonal approach to fit the style/needs of others to build and enhance strong working relationships.
Must be able to interact with others in a way that invites dialogue, mutual learning and shared meaning.
Must possess a valid driver's license.
Certification as a WRAP Facilitator is required within one year of hire.
Effective November 22, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

Nice To Haves

Certification as a Certified Peer Specialist and WRAP Facilitator in Pennsylvania are pluses but not a requirement.

Responsibilities

Delivers full range of MHP training programs, professional development activities and performance solutions to using experiential adult learning techniques. Facilitating these trainings may require driving to various community-based establishments not accessible by public transportation.
Assesses learning styles of learners and balances individual with collective learner needs.
Appropriately prepares with co-facilitator to effectively deliver training content.
Speaks about the Institute@MHP and its training programs at various conferences, trainings and seminars.
Provides general education to stakeholders on topics such as peer support and recovery principles.
Participates in the ongoing recruitment of constituents to receive the full range of MHP training programs.
Participates in peer leadership development by providing support to stakeholder meetings as required by contract agreements.
Participates in the continuous evaluation and quality improvement of the Institute@MHP by facilitating training assessments, providing feedback to inform instructional practices and updating training content as required.
Proctors course exams to ensure validity of scoring and integrity of testing process.
Monitors participant learning during training delivery and takes action to improve individual and collective learner competence.
Other duties as assigned to fulfill MHP's mission.