Learning & Development Partner

Kingfisher
Hybrid

About The Position

The Learning & Development Partner role is within the Management Capability Team. The primary responsibility is to build management capability across B&Q by designing and delivering practical, engaging learning that supports Retail leaders and the Stepping Up programme. This role involves facilitating leadership and management learning experiences, designing learning solutions in partnership with stakeholders, and evaluating the impact of learning initiatives.

Requirements

  • A strong role model of learning delivery, facilitation and coaching, with a well-rounded understanding of leadership and learning models and the confidence to apply them in practice.
  • Credible and confident facilitator with experience working with groups of varying sizes and seniority.
  • The ability to drive a High Performance Culture.
  • Demonstrates high support and high challenge, creating safe but stretching learning environments.
  • Demonstrates curiosity, reflective practice and a commitment to continuous learning for self and others.
  • Able to build strong, effective relationships and work in true partnership with stakeholders.
  • Confident influencing and constructively challenging, with sound judgement and the ability to navigate competing priorities.
  • Thrives in a fast-paced, high-volume environment with a broad and varied remit.
  • Self-motivated, forward-thinking and well organised, with a proactive and planned approach.
  • Commercially aware and customer-focused, understanding when to be flexible and agile to meet business needs.
  • Strong understanding of leadership and core people principles.
  • Naturally curious about the needs of colleagues and customers, ensuring customer insight sits at the heart of thinking and decision-making.
  • National travel is required and expected as part of this role to support learning delivery and stakeholder engagement across the business and after the first 6-12 months will likely make up to 60% of the role.

Nice To Haves

  • Experience in management and leadership development design and/or instructional design is desirable but not essential.

Responsibilities

  • Facilitate engaging, high-quality leadership and management learning experiences and programmes, both virtually and face to face.
  • Create inclusive, people-centred learning environments that bring learning to life and deliver a consistently strong colleague experience.
  • Actively seek feedback and insight to continuously improve the quality, relevance and impact of facilitation.
  • Model a coaching and learning-led approach, encouraging reflection, ownership and application beyond the session.
  • Design and deliver learning experiences and programmes that are stretching, engaging and aligned to our ambitious People Plan.
  • Test, pilot and evolve learning solutions, involving retail colleagues throughout the design process to ensure learning is practical, relevant and impactful.
  • Support and challenge leaders and colleagues to embed learning back in role, championing a strong learning-culture mindset.
  • Contribute to the evaluation of the Accelerated Leadership Development Programme and Stepping Up learning experiences, using insight to understand impact and inform continuous improvement.
  • Use insight to help leaders take accountability for learning embedment, not just participation.

Benefits

  • Pension
  • PMI
  • ShareSave
  • 6.6 weeks holiday
  • Bonus
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts
  • Colleague wellbeing benefits
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