Learning & Development Manager

WesBanco Bank, Inc.•Indianapolis, IN

About The Position

Directs, leads and executes the learning and development strategies, programs, curriculum and learning systems for the bank. Collaborates with business unit leaders and Human Resources in the development and implementation of learning solutions. Ensures consistent and effective implementation of the L&D Operating Model and guiding principles across the bank. Partners with business unit and operational leaders to assess, design, develop, evaluate and refine learning solutions and experiences. Ensures learning needs are met in the most cost-effective manner based on currently available technology and resources and supervise the development or acquisition of new programs.

Requirements

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
Excellent Judgement and strong decision-making skills
Objective approach to problem solving.
Strong organization and planning skills.
Strong analytical skills.
Valid and unexpired driver's license.
Ability to travel to all WesBanco Markets.
Requires up to 50% travel.
May require travel away from home up to a week at a time
Flexibility with work schedule.
Ability to maintain confidentiality.
Proficiency in Microsoft Office Products including Word, Excel and PowerPoint. Must also have the ability to develop visual graphics and PowerPoint presentations.
Must have a familiarity with instructional design and/or online course development.
Ability to effectively use technological resources for meetings, coaching, and training.
Bachelor's Degree in a related field of study required or 5 years of related experience required.
Minimum of five years of experience in training curriculum development or course design and/or facilitation required.
Management and leadership skills required.

Nice To Haves

Certified Professional in Training Management (CPTM) is a plus.
Banking product knowledge, preferably Retail, Consumer and Commercial a plus.
Experience presenting to groups of individuals.

Responsibilities

Coaches, engages, develops and leads the learning and development team.
Manages the budgets with a disciplined approach to maximize dollars.
Researches and identifies learning needs, coordinates the design, development, implementation and evaluation of learning and development solutions.
Determines training and development priorities as a result of needs analysis and acquiring or developing programs and resources to meet priority needs.
Ensures appropriate governance practices for all learning and development.
Collaborates with executives, HR partners, business leaders, vendors, and design partners to create learning solutions that enable organizational talent to achieve strategic business objectives.
Creates efficiencies by transforming training to digital content and technologies, decreasing travel costs, and increasing consistency of content.
Provides ongoing business consultation, collaborates with executive partners to determine where learning and development gaps exist, in support of strategic business objectives.
Develops systems, plans and procedures to assure accurate measurement of training activities, expenses and productivity to assist in measuring ROI (Return On Investment) for the training programs.
Works collaboratively with Human Resources, Operations, Research and Development, and other departments to ensure joint projects and programs are effective. Keeps abreast of operations critical issues and offers training solutions as appropriate.
Evaluates the quality of facilitator-led training. Gives feedback to facilitators and follows up on improvement. Measures training program effectiveness based on measurable results. Ensures continuous program training improvement.
Gathers feedback from business leaders and partners to continually enhance the learner experience.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, & firing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations.