Learning & Development Manager

Fintech Brand•Tampa, FL

About The Position

Join Fintech in Tampa, FL as a Learning and Development Manager! Fintech’s Learning & Development Manager role provides for company growth by assessing, prioritizing, developing, leading, implementing, and sourcing company development programs that meets ONE Fintech’s company vision and KPIs. This position will help to achieve the goal of our expansion of a learning organization with a strong focus on AI literacy throughout the organization. The Learning & Development Manager partners with department leaders, and L&D AI tools/external vendors to create impactful learning experiences that drive Fintech learning engagement, concept application and continuous process improvement.

Requirements

Bachelor’s degree in Business, L&D, I/O or HR related field and/or 5 years successful experience training in business environments
Knowledge and successful experience in Andragogy
Management experience
Solid foundation of AI principles and practical experience in its use
Understanding of HRIS and LMS
Mastery of Microsoft Office.
Excellent Communication Skills
Leads through mastery of influencing skills
Skilled Facilitator
Strong data driven analytic skills
Ability to clearly communicate verbally and in writing
Ability to master new technologies

Nice To Haves

Lucent a plus.

Responsibilities

In conjunction with AI IT/Ops team, develop and execute an enterprise AI learning strategy aligned with organizational objectives.
Builds relationships with managers, supporting them through talent development as they build and develop their teams
Leads the implementation of career development strategy in conjunction with departmental management, by adoption of the career matrix in all departments
Responsible for Fintech’s Developmental Training Program
Launches and Manages Fintech’s mentorship program
Research and recommends learning and development content through partnerships, technologies, and internal AI design.
Sets the annual training schedule of compliance related training including cybersecurity, harassment, ethics training (and AI).
Coordinate and host company-wide on-line sessions for new hire and existing employee learning.
Assists with on-boarding all new hires.
Develops company specific e-learning modules, workshops, and blended learning solutions.
Establish and maintain Master Training Files and Records as controlled documents, readily retrievable for SOCI and SOCII, or other compliance audits.
Prepare for and participate in 3 rd party audits involving training and qualification records.
Ability to learn and utilize ala-carte (AI) training and development software and administer to employees.
Consolidate data for tracking to annual Training Plan.
Ability to manage LMS system to SOC II standards.
Run statistical analysis from and apply knowledge to fulfill training.
Create and report on quarterly Training KPIs that are meaningful to our business
Manages training vendor relationships
As an HR team member, pitch in as a generalist during peak times or acquisitions to accomplish company objectives.