Learning & Development Instructor (Level I or Level II)

State Employees Credit Union•Santa Fe, NM

5d•Onsite

About The Position

State Employees Credit Union is hiring a Learning & Development Instructor at either Level I or Level II. The level and associated day-to-day scope will be matched to the candidate’s experience, education, and demonstrated training expertise. Level I focuses on delivering and facilitating learning, supporting development work, and building capability with more structured guidance. Level II includes broader program ownership, leading small-scale initiatives, working with limited supervision, and mentoring others. The role delivers training in group and individual settings and supports needs assessments and learning strategies that improve performance. The Instructor partners with leaders and subject matter experts to identify skill gaps and develop solutions aligned with business needs, using in-person, virtual, and eLearning methods. Level II responsibilities additionally include leading small-scale learning and continuous-improvement initiatives, owning broader program design and refinement, applying advanced knowledge of financial-industry compliance training requirements, and mentoring Instructor I team members. This is an on-site, non-exempt position reporting to the Learning & Development Manager. Travel is required as needed. The targeted pay range is $20.77–$29.17 per hour, based on demonstrable experience, education, and qualifications. The position requires education or equivalent experience at the level of a bachelor’s degree in education, organizational development, or a similar field, plus progressively responsible experience in a corporate training environment. The work includes prolonged sitting and computer use, occasional standing, walking, and bending, lifting up to 15 pounds, and navigating credit union facilities.

Requirements

Demonstrated ability to develop and/or deliver training across the training lifecycle.
Working knowledge of systematic training approaches such as ADDIE or similar.
Excellent written and verbal communication skills for small and large audiences.
Advanced proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Strong organization, attention to detail, and commitment to quality.
Experience with a learning management system and/or creating or delivering virtual or eLearning content.
Collaborative, inclusive approach; ability to engage diverse audiences and build trust.
Education or experience equivalent to a bachelor's degree in education, organizational development, or a similar field, plus progressively responsible experience in a corporate training environment.
Ability to comply with employee handbook terms, safety practices, drug-free workplace policy, company policies and procedures, and applicable local, state, and federal regulations.
Ability to perform the stated physical requirements, including prolonged sitting and computer work, lifting up to 15 pounds, and navigating organizational facilities.

Nice To Haves

Advanced training certifications, such as Integrity Solutions, ATD, America's Credit Unions, or similar.

Responsibilities

Create a positive, professional learning environment that reflects State ECU standards and values.
Deliver engaging training in group and individual settings using effective facilitation methods.
Support training needs assessments and help implement learning strategies that improve performance.
Partner with leaders and subject matter experts to identify skill gaps and develop learning solutions aligned to business needs.
Use in-person, virtual, and eLearning methodologies, tools, and practices to maximize training effectiveness.
Manage priorities, deadlines, and quality while delivering high-value training within budget and time expectations.
At Level II, lead small-scale learning initiatives and continuous-improvement efforts with limited supervision.
At Level II, own broader end-to-end program design and refinement across the credit union, supporting strategic initiatives.
At Level II, apply advanced knowledge of financial-industry compliance training requirements, including BSA, Privacy, Patriot Act, NCUA, and related laws and policies.
At Level II, mentor Instructor I team members, including supporting on-the-job training components and progress reporting to the L&D Manager.
Travel as required.