Learning & Development Facilitator - Contract

The Canada Life Assurance Company • Toronto, ON

5d • CA$53,900 - CA$99,700 • Hybrid

About The Position

Investment Planning Counsel (IPC) is seeking someone to facilitate learning opportunities to its IPC Advisor Network and internal partners on systems, internal business processes, and industry best practices. The optimal candidate will be able to develop and deliver content for eLearning and live sessions, and collaborate with internal partners to drive continuous improvement of existing processes. This is a contract role until December 31st, 2026, with a possibility of extension.

Requirements

• Solid understanding of e-learning principles and techniques to apply with adult learners.
• Relationship building skills with a commitment to establishing long-term partnerships.
• Experience with utilizing KPIs to demonstrate effectiveness of learning programs.
• Ability to leverage technology to enhance client experiences.
• Ability to think critically and use sound judgment when serving clients.
• Strong time management competence.
• 4+ years of experience within a Training position.
• Must have general knowledge of adult learning methodologies.
• Must be extremely proficient at using the Microsoft 365 suite of products, mainly MS Word, PowerPoint, and Excel.
• Proficiency in video development and eLearning authoring tools such as Captivate, Articulate, and/or Lectora, etc.
• Flexibility to travel within Canada as required.
• Must possess a valid Driver’s license with excellent driving record and access to a reliable vehicle.

Nice To Haves

• Financial services industry experience is beneficial.
• Undergraduate degree in Business is an asset.
• Completion of Canadian Securities Course (CSC) or IFIC is an advantage.

Responsibilities

• Deliver training material, methodologies, and procedures in live settings (in-person and virtual), written form (manuals, guides etc.), and eLearning modules, etc.
• Support and train internal and external stakeholders on the IPC Technology Suite, business practices, and procedures.
• Maintain and understand current business processes within the various business units, and within the investment industry.
• Regularly attend and present at IPC Advisor functions as required such as the IPC Fall Conference and Regional Conferences.
• Aid internal partners with mapping current business processes that provide a foundation for defining scope and activities.
• Design training modules and material using needs-based analysis.
• Prepare and maintain training and systems deployment material in conjunction with development efforts and strategies.
• Periodic content audit review to ensure accuracy of resources.
• Continuously strive to effect business process improvements that enhance IPC’s offering.
• Manage and report progress against commitments to Business Units on a periodic or as needed basis.
• Some administrative functions required to manage your day to day.

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level