sourcing manager, Learning Design Specialist

Starbucks Coffee Company • Nashville, TN

12d • $96,700 - $157,900 • Onsite

About The Position

As a Sourcing Manager, Learning Design Specialist within Global Sourcing, you will help build the knowledge, skills, and confidence partners need to succeed in a rapidly evolving business environment. You will serve as a learning consultant, content developer, and change practitioner, partnering with leaders and subject matter experts to transform complex sourcing processes, systems, technologies, and business concepts into engaging learning experiences that drive adoption, capability growth, and business results.

Requirements

• Experience designing and developing learning solutions for adult learners in corporate, operational, technical, or similarly complex business environments.
• Expertise in instructional design methodologies, adult learning principles, learning experience design, performance consulting, and assessment development.
• Advanced proficiency with Articulate 360, including Rise and Storyline.
• Experience developing learning solutions across multiple modalities, including e-learning, instructor-led learning, video, performance support, and blended learning programs.
• Experience serving as a content developer, learning consultant, and change practitioner, translating business needs into scalable capability-building solutions.
• Experience supporting organizational, process, system, or technology change initiatives through learning, communications, reinforcement, and adoption strategies.
• Strong data literacy, including experience using learner, operational, adoption, or business metrics to identify needs, measure effectiveness, demonstrate impact, and drive continuous improvement.
• Experience developing measurement plans, dashboards, reports, or analytics that connect learning outcomes to capability growth, behavior change, adoption, and business impact.
• Strong stakeholder management, consulting, and collaboration skills with experience working across business, operations, technology, and leadership teams.
• Demonstrated business acumen and the ability to connect capability-building strategies to organizational goals and results.
• Bachelor's degree in Instructional Design, Learning Technologies, Adult Education, Learning Sciences, Organizational Development, Education, Communications, Business, or a related field.

Nice To Haves

• Master's degree in Instructional Design, Learning Design & Technology, Learning Sciences, Adult Education, Organizational Development, Educational Technology, Change Management, Business Administration, or a related field.
• Experience supporting enterprise technology implementations, business transformation initiatives, or large-scale change programs.
• Experience applying change management methodologies such as Prosci ADKAR or similar frameworks.
• Experience using Power BI, Tableau, learning analytics platforms, survey tools, or business intelligence tools to evaluate effectiveness and communicate impact.
• Experience designing learning solutions within sourcing, procurement, supply chain, finance, operations, technology, or other complex business functions.
• Experience creating multimedia assets using tools such as Camtasia, Adobe Creative Suite, Vyond, or similar platforms.
• Experience leveraging AI-enabled tools and technologies to improve content development, learning design, knowledge management, or performance support.
• Portfolio demonstrating learning design, multimedia development, performance support, assessment, and learner experience solutions.

Responsibilities

• Design and develop capability-building solutions that help sourcing partners build the knowledge, skills, and confidence needed to drive business results.
• Serve as a learning consultant, content developer, and change practitioner, partnering with leaders, subject matter experts, and cross-functional teams to identify performance needs and create solutions that improve capability, adoption, and outcomes.
• Transform complex sourcing processes, systems, technologies, and business concepts into engaging learning experiences, performance support tools, and enablement resources.
• Support organizational, process, and technology change initiatives through learning, communications, reinforcement, and manager enablement strategies that drive sustained behavior change.
• Leverage learner, operational, adoption, and business data to identify opportunities, measure effectiveness, evaluate impact, and continuously improve learning solutions.
• Develop and maintain digital learning experiences using Articulate 360 and related technologies while ensuring accessibility, quality, and sustainability standards are met.
• Create learning measurement strategies, dashboards, and reporting approaches that connect learning investments to capability growth, adoption, performance improvement, and business outcomes.
• Manage multiple learning and capability-building initiatives while ensuring solutions meet quality, accessibility, governance, and technical standards.

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year
• 401(k) retirement plan with employer match
• discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• incentivized emergency savings
• financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• access to other educational opportunities
• backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager