Learning Design & Development Specialist

Ripco Credit Union • Rhinelander, WI

2d

About The Position

Ripco Credit Union is seeking an innovative, creative, and passionate Learning Design & Development Specialist to help employees grow, lead, and succeed. This role involves designing engaging training programs, enhancing onboarding experiences, supporting leadership development, and creating exceptional member experiences. Ripco Credit Union is committed to building strong relationships, supporting local initiatives, and helping members achieve financial success, with a team dedicated to delivering exceptional service and making a meaningful impact.

Requirements

• High school diploma or equivalent required.
• At least three years of progressively responsible experience designing, developing, facilitating, and evaluating workplace learning programs; an equivalent combination of education and relevant experience may be considered.
• Experience creating digital learning content and instructional materials.

Nice To Haves

• Bachelor's degree in business or a related field preferred.
• Experience in a credit union, financial institution, financial wellness program, or financial counseling environment preferred.
• Current Certified Credit Union Financial Counselor (CCUFC) designation preferred; must complete the Financial Counseling Certification Program (FiCEP) and earn the CCUFC designation within 12 months of hire if not already certified.
• Certified Credit Union Facilitator (CCUF) designation preferred at hire; ability to earn the designation within 12 months of hire required.

Responsibilities

• Create and deliver engaging training and development programs.
• Build onboarding experiences that set new employees up for success.
• Partner with leaders to identify learning needs and develop practical solutions.
• Support employee growth through coaching, leadership development, and career-focused learning.
• Develop training that strengthens member service, financial wellness, and sales skills.
• Measure results and continuously improve learning programs and resources.
• Help foster a culture of continuous learning and professional development.

Benefits

• Competitive wages
• Health, dental, vision, life, and accident insurance
• Short-term and long-term disability insurance
• 401K / 401K Matching
• Paid time off (PTO) and paid holidays
• Fitness facility membership subsidy
• Job-related education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED