Learning Design & Impact Specialist

Metropolitan Jewish Health System • New York, NY

2d • $90,000 - $105,000

About The Position

Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Requirements

• Bachelor’s degree in education, human resources or related field required.
• Experience in needs analysis and instructional design required.
• Must possess a minimum of 4-6 years of experience in L&D including:
• Experience in instructional design/content development (required)
• Hands-on experience in learning evaluation and measurement (required)
• Experience facilitating training (required) in a corporate setting
• A broad general knowledge and understanding of learning theories, facilitation and training skills.
• Intermediate to advanced knowledge of learning measurement and evaluation.
• Excellent communication skills, both verbal and written.
• Computer, technology, literacy.

Nice To Haves

• Additional education/training in learning theory and methodology preferred.

Responsibilities

• Lead the design, development, and continuous improvement of organizational learning programs, ensuring alignment to business outcomes and learner needs
• Establish and reinforce instructional design standards and best practices across MJHS Academy
• Ensure all learning solutions are designed with clear objectives, measurable outcomes, and aligned evaluation strategies
• Provide direction and oversight to instructional design efforts, including reviewing and approving curriculum, content structure, and learning approaches
• Design, develop and update learning materials aligned to defined learning objectives
• Collaborate with MJHS Academy colleagues to incorporate evaluation checkpoints into program design
• Ensures accredited content meets guiding principles and requirements of respective accrediting body.
• Execute established evaluation frameworks and plans
• Apply Kirkpatrick’s Four Levels across assigned programs
• Develop and administer surveys (Level 1 & 3), knowledge checks and assessments (Level 2)
• Partner with LOB to tie learning objectives to business outcomes in a measurable approach
• Support ROI data collection for targeted initiatives
• Embed measurement strategies into program delivery from the outset
• Maintain standardized evaluation templates and tools
• Support business units and L&D teams in implementing evaluation activities
• Analyze learning and performance data to identify trends and insights
• Produce dashboards and reports using tools such as Excel, Power BI, or Tableau
• Translate findings into actionable recommendations for stakeholders
• Facilitate professional development training sessions (virtual and in-person) as assigned
• Deliver content with a focus on learner engagement and knowledge transfer
• Use facilitation insights to inform evaluation findings and continuous improvement
• Maintain favorable facilitator evaluation scores

Benefits

• Tuition Reimbursement for all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level