Learning Design Senior Specialist

Best Buy • Richfield, MN

4d • Remote

About The Position

As a Learning Design Senior Specialist, you'll create learning solutions and deliverables that help Best Buy employees build skills and improve performance. This role is focused on hands-on instructional design, content development, visual design, and learner experience design. You'll apply instructional design best practices and adult learning principles to create effective learning experiences across a variety of formats, including eLearning, presentations, job aids, and other digital learning resources. The ideal candidate brings strong instructional design, content creation, visual design, and project management skills, along with the ability to turn complex information into clear, engaging learning experiences. In this role, you'll primarily work virtually from home or another non‑Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.

Requirements

• 2 or more years of experience in instructional design, learning development, or corporate training
• 2 or more years of experience creating training content and learning solutions from concept through delivery
• Experience developing learning content across multiple formats, including eLearning, presentations, facilitator guides, job aids, and performance support materials
• Knowledge of adult learning theory and instructional design methodologies
• Advanced PowerPoint skills, including visual storytelling, slide design, information layout, and development of learner-facing materials
• Experience using course authoring and digital learning tools such as Articulate Rise, Storyline, Captivate, Vyond, Adobe Creative Cloud, or similar platforms
• Strong project management, communication, and stakeholder management skills

Nice To Haves

• Degree, certification, or formal education in instructional design, adult learning, education, organizational development, or a related field
• Experience conducting learning needs analysis and developing learning strategies for large-scale initiatives
• Experience using audio editing tools such as Audacity or similar platforms
• Experience using video, animation, and digital media development tools
• Experience leveraging AI-enabled tools to support learning design, content development, research, personalization, and workflow efficiency
• Experience utilizing creative software tools to enhance instructional design and learner engagement
• Prior experience in a large, complex organization, retail environment, and/or supporting multilingual audiences

Responsibilities

• Manage multiple learning projects, priorities, and stakeholder expectations through effective communication, cross-functional collaboration, and strong project management practices.
• Conduct learning needs analysis and recommend effective learning strategies, modalities, and performance support solutions that best support learner needs while achieving desired business outcomes.
• Create learning content and performance support resources in multiple formats that drive capability, performance, and business results.
• Apply evidence-informed instructional design principles and adult learning theory to drive engagement, knowledge retention, and performance improvement.
• Influence and align stakeholders on learning and design strategies through critical thinking, consultation, and design expertise.
• Maintain adaptability through learning agility, a growth mindset, and a positive attitude in a fast-paced environment.

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources
• Paid time off (vacation or PTO)
• Eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed