Learning Design & Enablement Partner

Trend Micro

About The Position

TrendAI is seeking a learning design and enablement specialist to bring learning and development expertise into HR. The role focuses on behavior change, leadership and team effectiveness, and business impact. The successful candidate will partner with HR Global Partners and business leaders to diagnose needs, design and deliver programs, and prioritize work that helps teams execute faster and supports ARR growth. They are expected to bring an outside-in perspective, proactively propose solutions, and challenge requests when training is not the right answer. The role will build a modular library of workshops on culture, leading through change, manager essentials, feedback, and team effectiveness. Programs should include facilitator guides, materials, reinforcement plans, practice, manager follow-up, and AI coaching. The position will also develop HR capability through train-the-trainer programs, coaching, and curricula covering facilitation, consulting, change, Workday, data, and AI fluency. For HR launches, the role will create launch materials, design an HR knowledge base and content for an AI assistant, and develop a regional network of change champions. The position includes personally facilitating workshops, leadership team offsites, and bootcamps; building leadership and manager development programs; translating culture and values into observable behaviors; using AI and digital tools to personalize learning; measuring learning impact and adoption; leading change management for HR programs and systems; partnering with HR technology on Workday, knowledge, and case management tools; and supporting complex HR questions during launches. The role is not eligible for employer-provided work visa sponsorship; candidates must be legally authorized to work in the United States without sponsorship.

Requirements

At least 7 years of experience in learning design, leadership development, or organizational development, with substantial experience designing and delivering programs.
A portfolio of programs personally designed and delivered, with evidence of behavior or business impact; the employer will ask to review it.
Strong grounding in adult learning and behavior change science, with the judgment to apply it pragmatically.
Expertise facilitating senior leadership teams, including confidence challenging participants in the room.
Proven change management experience from planning through adoption, ideally including HR programs or systems.
A consultative approach: diagnose needs, propose solutions, and push back rather than simply take orders.
Experience building learning from scratch as the first or only specialist and prioritizing broad demand for impact with limited resources.
Hands-on experience with modern learning and AI tools, such as authoring tools, learning platforms, AI role-play, and AI coaching.
Bachelor's degree or equivalent experience.
Legally authorized to work in the United States for this employer without sponsorship; employer-provided work visa sponsorship is not available now or in the future.

Nice To Haves

Experience in a global, multi-region technology company, ideally during rapid growth or restructuring.
Experience building train-the-trainer programs to scale delivery through others.
Experience building HR knowledge or service content, such as Workday Help, ServiceNow HR Service Delivery, or Confluence, and a solid HR generalist grounding.
Recognized credentials in learning design, facilitation, coaching, or change, such as ATD, IAF, ICF, or Prosci.
A second language.
Experience in a high-growth, revenue-driven business.

Responsibilities

Partner with HR Global Partners and business leaders to diagnose needs before designing solutions, and identify when training is not the answer.
Design and personally facilitate workshops, leadership team offsites, and bootcamps for leaders, managers, and teams across functions.
Build and run leadership and manager development programs, including new manager journeys and leading-through-change programs.
Build a modular library of ready-to-run workshops on culture, leading through change, manager essentials, feedback, and team effectiveness, with facilitator guides, materials, and reinforcement plans.
Design programs around intended behavior and business outcomes, using suitable formats, practice, manager follow-up, and AI coaching.
Build HR capability through train-the-trainer, coaching, and a skills curriculum covering facilitation, consulting, change, Workday, data, and AI fluency.
Advise other functions on whether to build, buy, or curate learning when the work sits outside HR.
Create a standard launch kit for HR programs and systems, design the HR knowledge base and AI assistant content, and build a regional change-champion network.
Translate culture and values into observable behaviors, team rituals, and manager routines.
Use AI and digital tools to accelerate and personalize learning while determining where human contact is most important.
Measure learning impact and stickiness, report what works and what should change or stop, and prioritize work for business impact.
Lead change management for HR programs and systems and partner with HR technology on Workday, knowledge, and case management tools.
Provide specialized HR generalist support on complex questions during launches and turn recurring themes into content, training, or process improvements.