Learning Consultant

Intertek • Austin, TX

18h • Remote

About The Position

Intertek Alchemy provides a complete training, reinforcement, and compliance solution that assures manufacturing workforces have the right knowledge and confidence to perform their job correctly and efficiently. Alchemy partners with companies of all sizes to consistently engage their workforces and build a strong culture of safety and quality. More than 3,000,000 workers at 50,000 locations use Alchemy's integrated programs. We are looking for a strong, customer-focused Learning Consultant to work with both external and internal clients. The Learning Team is responsible for approximately $460,000K in training revenue each year. You will also work in partnership with the Learning Team to observe client needs and create training content. In this critical role, you will help the Learning Team set up new and existing customers for success with the Alchemy solution by providing onsite and virtual product training.

Requirements

• Advanced proficiency with Microsoft Office product suite
• Project management applied to development and delivery of instruction
• Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
• Ability to travel 75%
• A minimum of 2+ years training experience (in-person and virtual classroom)
• Project and time management skills in the learning and development space
• 2+ years of instructional design experience including development of learning activities, job aids, and other learning materials
• Proven working knowledge of adult learning theories
• Formidable written and verbal communication skills
• Professionalism, time management
• Travel experience (domestic and international)

Nice To Haves

• Bilingual – strongly preferred (French, Spanish, German, Thai, Polish)
• Project Management
• Proven excellence in execution; innovation and creativity, strategic and critical thinking skills
• Able to synthesize, extract, and summarize information
• Experience and practical use with LMS technologies
• Experience with LMS and e-learning authoring tools and software such as Camtasia or Captivate
• Technical writing
• Problem Solving
• Ability to build and maintain strong relationships
• Decision making
• Presentation/training experience, Bilingual, instructional technology, knowledge of Food Manufacturing, experience with Alchemy, technical writing

Responsibilities

• Travel to client locations, as well as host online sessions to deliver Alchemy product training while demonstrating expertise in these core teaching skills: Managing the classroom, Creating / delivering digestible content, Critical thinking and problem solving, Application of adult learning principles, Flexibility and adaptability to the audience knowledge and learning needs
• Submit training trip reports highlighting key observations during onsite visits with clients
• Promptly and professionally respond to calls and emails from clients
• Work with LC team to maintain customer facing training help documentation, team presentation decks, emails, and team training processes: Co-create content outlines, storyboards, A/V scripts, audio recordings, classroom course material, facilitator guides, and supporting resource documents
• Help maintain existing and identify new Standard Operating Processes
• Perform needs assessment of client training day and provide timely feedback to team leadership
• Practice sound judgement and decision-making skills when working with customers, team members, and other departments
• Work as part of a team to accomplish tasks
• Demonstrate learning agility and critical thinking skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree